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Customer Service Supervisor

Location:
St. Charles, MO
Posted:
October 05, 2013

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Resume:

[*** Park Charles Blvd. N.] [St. Peters, MO *****] [ab9wwz@r.postjobfree.com]

[314-***-****]

Lori Crow

Objective To perform secretarial, accounting duties

Education St. Charles Community College St. Charles, MO January

2011 - May 2013

Experience Ameristar Casino Resort and Spa St. Charles, MO April

2008 - present

Dealer

*Was nominated for team member of the month February 2013

Creating a fun environment for guests

Maintaining Hands Per Hour standards consistently

Using the correct procedures when opening and closing a game

Changing large amounts of cash into chips

Following the correct procedures that are written in Internal

Controls

Reporting any suspicious activity to my supervisor

Safe guarding company assets on my game

Citigroup/ Ajilon O'Fallon, MO May 2005

- April 2008

Accounting Specialist II

Troubleshoot daily reports that didn't balance

Managed deadlines required

Hitting the correct general ledger accounts for each

transaction in a timely, and accurate manner

Assisting other members of my department during down time

Ensuring my assigned banks balanced with other departments at

the end of each day

Making necessary copies, and faxes

Alliance Credit Union Jennings, MO November 2004

- May 2005

Teller

Processing each guests transaction in a friendly, timely, and

accurate manner

Reporting any suspicious activity to my supervisor

Filming previous days work, and checks during down time

Ensuring my drawer is balanced at the end of each shift

Skills Cash handling

Preparation and use of reports, and forms

Use of a multi line telephone

Beginning to Intermediate use of Word, and Excel

Proven customer service



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