Customer Service Sales

Sabrina Estwick

***-*** ** ******** ****, Toronto, On M4P42L4

Tel: 647-***-**** *.*******@****.***

To Whom It May Concern,

It is with utmost interest that I apply for a position as an Esthetician in your organization. With

my combination of interpersonal and customer service skills, spa experience and education, I

am confident that you will find me a versatile and valuable asset to your team.

I am a graduate of Centennial College’s Esthetics program. My education has enabled me to

acquire hands-on experience in spa business and management including the use of Milano and

Appbook software, sales, manicure, pedicure, waxing, facials, make-up application, laser hair

removal, IPL, body treatments, chemical peels, and cellulite reduction treatments. Having a

year and a half of work experience at Censation Spa has improved my level of professionalism,

my ability to work on a team with different personalities and cultures which helped me with

problem solving and resolution of conflict, upselling beauty products and services to clients by

educating them and providing an impeccable customer service experience.

During my time at Censation Spa I have been dedicated, resourceful, a highly efficient and

organized individual and portrayed my willingness to learn and grow. I have made it my goal to

consistently demonstrate professionalism in all my interactions with clients and staff members. I

am respectful and sensitive to diverse cultural, ethnic and economic differences among

customers and employees.

I enjoy working in the esthetics industry and would love the opportunity to work closely with

your team. With my proficient knowledge of the esthetics field I am confident that I will

contribute to the progression of your establishment.

Attached is a copy of my resume for your perusal. An opportunity to meet with you and discuss

my qualifications and the contributions I can make to your organization would be greatly

appreciated. Thank you for your time and I look forward to hearing from you in regards to

arranging an interview.

Yours Truly,

S.Estwick

Sabrina Estwick

Sabrina Patricia Estwick

890 Mount Pleasant Road Toronto On, M4P2L5

Tel: 647-***-**** *.*******@****.***

OBJECTI VE: Seeking a position as an Esthetician/Receptionist where my experience, customer service and

interpersonal skills will contribute to the well-being of your clients.

H IGHL IGHTS OF QUAL IFICATIONS

• First Aid, CPR/AED HCP level

• Experience in spa and salon services

• Effective communication skills and great interpersonal relationships with clients

• Efficient computer skills in Milano, Appbook and Microsoft Work Office

• Exceptional organizational skills

• Knowledge of beauty/skincare products suitable for specific skin types

E MPLOY MENT EXPERIENCE

Health Medica May 2013

• Front desk management

• Laser hair removal

• Chemical peels

Censation Spa Jan 2012-April 2013

• Front Desk Management

• Chemical Peels

• Manicure and Pedicure (Shellac)

• Cellulite Reduction

• Facials

• Waxing

• Body Treatments

• Laser Hair Removal

Bougainvillea Beach Resort

Dec 2009

• Assisting in Timeshare Department

• Sending invoices to clients

The Crane Hotel (Zen Restaurant Authentic Japanese and Thai Cuisine) July 2008

• Waitress – Taking orders, setting tables, greeting and waiting on clients, singing

Sabrina Patricia Estwick

Tel: 647-***-**** *.*******@****.***

Employment Experience Cont’d

SabRay Creations Gift & Flower Shop

July 2003

• Answered phones

• Greeting Customers

• Sales Rep

Carlton and A1 Supermarket Dec

2002

• Packing Groceries for Customers

• Restocking shelves

• Assisting Customers

EDUCATION AND TRAINING

June

Diploma in Esthetics

2013

Centennial College

• Makeup Application

May 2013

• Milano Software Mar 2013

• AFA Skin Care Mar 2013

• Microdermabrasion Dec 2012

• Micro Current Lifting Dec 2012

• Photo-biostimulation Dec 2012

• Low Level Coherent Light Ultrasound Dec 2012

• Sothys Advanced Therapy Oct 2012

• RVB Three Day Training May 2012

Jan. 2009 - Present

Opera Training

June 2008

Diploma in Cosmetology

Semaj International School of Cosmetology & Trichology

CO M MUNITY INVOLVE MENT

Youth Assisting Youth, Toronto, Ontario July 2011

REFERENCES: AVAILABLE UPON REQUEST

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