Customer Service Management

Levi Arellano Englewood, CO *****

Home Phone 303-***-**** E-mail *************@*******.***

Laborer and customer service specialist

Hello and welcome, this resume goes over almost 20 years of my

professional life. I've highlighted key areas where I excel in business and

tried to convey the personality and professionalism you can enjoy while

working with me. I hope you enjoy.

Career Skills

Customer Service: 10+ years of experience; experience with establishing new

accounts; specialty with "trouble customers"

Labor: 10+ years of experience; carpet installation; carpet repair; carpet

cleaning; professional tile cleaning; general handyman duties

Management: 2 years experience; Experience with supervising small crews of

about 3-5, keeping orderly files of sales and expenses;

Work Experience

*Please note that any overlaps indicate two jobs held as Carpet

Installation lends itself to several different clients at once

RANDOLF ENTERPRISES Denver, CO 2005-Present

Carpet Installer

Randolf Enterprises specializes in renovation of homes throughout the metro

area. I worked closely with Mr. Randolf in scheduling, installing, and

billing to upgrade the value of countless homes while supervising crews of

3-4 men.

COIT CLEANING Denver, CO 2009-2011

Restoration Technician

At Coit I was a key member in a very small but developing restoration

division. My duties included establishing accounts, mitigation of floods,

professional cleaning of carpet, restoration/repair of carpet; professional

cleaning of tile flooring/bathrooms; and supervised crews of 2-3 men.

MONTCLAIRE MANAGEMENT Aurora, CO 1999-2009

Carpet Installer/Helper

I got my footing in the carpet installation business through Montclaire

Management. In the early days I was a helper to a professional installer,

but after time developed into a professional in my own right.

COUNTRY BUFFET Englewood, CO 2007-2009

Server

At Country Buffet I greeted customers, served food, bussed tables, washed

dishes, manned the cash register, and performed general cleaning duties

BLOCKBUSTER VIDEO Highlands Ranch, CO 1997-1999

Customer Service Specialist

At Blockbuster I greeted customers, manned the register, assisted with

supervision and paperwork, and performed general cleaning duties.

QUIZNO'S Highlands Ranch, CO 1995-1997

Supervisor

Quizno's started my employment history very auspiciously. I started as a

cashier/sandwich maker but quickly moved on to supervisor where I balanced

the register, supervised crew of as many as 5 people; and opened/closed the

shop.

Education

HS Graduate- Eagle Academy Highlands Ranch, CO

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