Terrence Morley
Riverside, CA 92507
**************@*******.*** Phone: 951-***-****
PROFESSIONAL PROFILE
Mortgage Banking Operations Manager with 10 years experience and a specialty in residential
mortgage. Especially effective at negotiations and management. Earned reputation for being the top
performer as well as the most knowledgeable about the industry. A vast knowledge of processes within
the line of business. Background also includes income underwriting for FHA, USDA, VA as well as
various other investors and property valuation review and marketing.
Areas of expertise include:
Negotiations FHA/USDA/VA Fannie Mae/Freddie Mac
Management Credit Analysis Property Evaluation
Sales Escalation Resolution Pipeline Management
Microsoft Office Real Estate Marketing SCRA
EXPERIENCE
JP Morgan Chase, San Diego, CA April 2005-Present
Liquidations Supervisor (4/2009 - Present)
Led top performing short sale team of 11 which included 8 negotiators and 3 closers
Top performing short sale negotiator for 8 consecutive months
Recognized top deed in lieu negotiator for 9 consecutive months
Created Attorney Audit process for deed in lieu
Developed and executed deed in lieu training for new negotiators
Perform income and expense underwrite for FHA, USDA, VA, Fannie Mae, Freddie MAC, etc…
Mitigate the loss on the note between the investor and the home owner through multiple workout
options such as Loan Modification, Short Sale, Deed In Lieu of Foreclosure and Settlement
Offers
Senior Loan Officer / Realtor Assistant (9/2008 – 2/2009)
Prepare purchase contracts for all new offers from clients
Closed an average of 1 million in combined real estate and mortgage loans
Ordered all inspections and third party services necessary for the transaction including but not
limited to property inspections, appraisals, termite inspections, and preliminary title reports
Contact potential clients to pre qualify for residential real estate mortgage by accessing their
credit and financial documents
Review MLS and research comparable properties to determine the fair market value for homes
Senior Loan Officer/ Equity Mortgage Lenders (9/2007 – 9/2008)
Trained all the Jr. Loan Officers on mortgage loan programs and processes
Created and Executed sales training for all new Jr. Loan Officers
Ordered and followed up on all third party services including Appraisals, Title Insurance etc…
Assisted with all escalations
Consulted with potential borrowers to determine their financial goals and current position to help
them choose the best loan program available for their needs.
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Mortgage Consultant/ Lending Tree loans (11/2006 – 9/2007)
Consulted with potential borrowers to determine their financial goals and current position to help
them choose the best loan program available for their needs.
Originated an average of 20 1st trust deed refinance mortgage loans per month through the lending
tree lead aggregator.
Worked closely with the processing team to gather all necessary documents to satisfy both
closing as well as funding conditions.
Consistently finished in the top five percent in funding production for the department
Assisted with the resolution of all escalations pertaining to the loan origination process
Loan Officer/ Home 123 (4/2005 – 11/2006)
Originated more loans that any other loan officer in the Riverside office during the same time
frame.
Presidents Club Award winner for production.
Worked closely with the processing team to gather all necessary documents to satisfy both
closing as well as funding conditions
Ordered and followed up on all third party services including Appraisals, Title Insurance etc…
Assisted with the resolution of all escalations pertaining to the loan origination process
Consulted with potential borrowers to determine their financial goals and current position to help
them choose the best loan program available for their needs.
EDUCATION
Riverside Community College
Degree: Administration of Justice
Computer Education Institute
Certificate: Computer Networking Program
PROFESSIONAL TRAINING
Service members Civil Relief Act Awareness, JP Morgan Chase 11/20/2012
Military Servicing 101, JP Morgan Chase 4/04/2013
Fraud Prevention and Awareness, JP Morgan Chase 4/12/2013
Code of Conduct, JP Morgan Chase 8/27/2013
COMPUTER SKILLS/CERTIFICATES/LICENCES
Certified Novell Administrator, Comptia A+ certified, Microsoft Certified Professional, Hubell Wiring.