S HAHADAH MUHAMMAD
**** ****** ******, ************, **** 43068
614-***-**** ***********@*****.***
WO RK E XP E RI E NCE
Randstad Staffing March 2012 - April 2013
JP Morgan Chase, Data Entry
Performed 10-key for data entry and clerical duties
Responsible for encoding checks for the bank retail and wholesale businesses
Extracted mail from lockbox
Followed written customer instructions to prepare check for deposit
Accurately encoded customer payment amounts using image entry equipment
Timely and accurately processed payments with the encoded amount, audit trail and endorsement
Ladies First Boutique December 2005 to March 2012
Manager
Responsible for meeting targets and earning profits
Attracted customers, enhanced sales and promoted through advertising via window displays and radio ads
Directed assignments and recruited, hired and trained employees
Responsible for collecting fraudulent checks and credit cards
Customer satisfaction including answering inquiries from customer complaints and suggestions
Muhammad’s Discount July 1993 to September 2005
Manager
Attended trade shows and purchase inventory
Inventory controller; Responsible for receiving inventory delivery and pricing merchandise
Protected employees and customers by providing a safe and clean store environment
Authorize clearance sales
Universal One Stop June 1976 to December 1992
Sales Associate
Team leader in domestic and export departments
Handled inquiries, billing questions and payment extensions for over due bills
Performed collection activity by negotiating payment arrangement
Responsible for opening and maintaining new customers through outbound call center
E DUCATI O N
John W. Hallahan Catholic High School
Philadelphia, Pennsylania
R E FE RRALS
Pamela Hall
Springfield, Ohio
Omar Sabur
Columbus, Ohio
Leon Bates
Columbus, Ohio
Sheila Massenburg
Philadelphia, Pennsylvania