AFRA ANANE
**** ****** ***** ****: 561-***-****
Wellington, FL 33414 *******@****.***
PROFILE
Experienced Scientific Professional with 12+ years of experience in
regulatory, compliance and quality assurance in the Medical
Device/Pharmaceutical, In-vitro Diagnostics and Blood Banking industries.
Able to influence and communicate across all functional groups and levels.
Expert in Customer Complaint Handling, Medical Device Reporting with
quality, regulatory, and compliance background. Strategic thinker,
effective trainer, good communication skills with a passion to strong
focused on driving customer and product values. Excellent writing and
interpretation of complex processes and requirements, detail oriented with
strong organizational skills. Highly motivated self-starter eager to learn
and proactively seek new challenges. Assumes personal ownership and
accountability for business results and solutions. Expertise includes:
Detail oriented with strong organizational skills
Validation Process Quality/Regulatory/Complianc
CAPA e Skills
cGMP Process Improvement
Medical Device Reporting Complaint Trend Reporting
Complaint Investigations Process Excellence Kiazan
Internal & External Risk management
Auditing
GDP
PROFESSIONAL EXPERIENCE
ONEBLOOD, INC., Lauderhill, FL
2012- 2013
Quality Assurance Program Manager
Responsible for facilitating the interpretation and implementation of
quality and regulatory requirements to ensure compliance. Coordinated
regulatory affairs activities to ensure appropriate filing and registration
activities are complete. Served as a resource for departments in accordance
with regulatory agency requirements and organizational policies and
procedures.
. Ensured corporate compliance by hosting external assessments and
inspections conducted by agencies with regulatory or accreditation
authority (FDA, AABB, CAP).
. Facilitated and monitored process change management to maintain
compliance with quality standards by evaluating impact and risk to
related processes prior to implementation of changes
. Conducted comprehensive and focused internal audits to ensure compliance
with established internal, corporate, and regulatory requirements and
provided findings and recommendations to senior management and affected
departments.
. Represented Quality Assurance to support development projects, as
necessary, to ensure proper design control practices were utilized.
. Due to expertise was selected by management to collaborate with various
departments to conduct risk assessments to determine the risk level and
the proper qualifications of critical equipment and processes.
. Designated to write, implement and train all staff and management on the
Equipment Qualification Process which ensured all departments were
incompliance and aligned with the process.
. In response to customer complaints and external audit findings, was
selected as a process improvement expert to investigate, identify root
cause and facilitate the implementation of corrective and preventative
actions.
MICRO TYPING SYSTEMS, INC., Pompano Beach, FL 2004- 2010
an Ortho-Clinical Diagnostics Company (Johnson & Johnson)
MTS Product Vigilance is the designated Complaint Handling Unit for
products manufactured and/or distributed by MTS including finished product,
disposables, instruments and Software / firmware.
Senior Customer Quality Scientist (2004 - 2010)
Ensured product complaints were evaluated, investigated, reviewed, and
documented.
. Resolved customer complaints regarding product quality issues by
initiating Failure Investigations, which identified root causes and
recommended corrective and preventative actions related to those
complaints.
. Conducted and led monthly complaint review meetings including preparation
of trend reports, analysis of complaint levels exceeding alert limits and
completion of monthly trending.
. Provided troubleshooting advice to Customer Technical Service staff
related to transfusion medicine products, which facilitated in the
expediency of the investigation.
. Significantly reduced liability to the organization by preparing,
escalating and providing recommendations of quality issues to cross-
functional senior management team, business partners and suppliers for
awareness and to determine appropriate action to be taken.
. Improved the Customer Complaint Handling Process by streamlining the
complaint management system to create a robust, efficient process and to
be in a global alignment with the Complaint Handling Unit.
. Successfully led cross-functional team on Process Excellence Kaizen event
to lean Quality Control Laboratory by restructuring the lab and
eliminating non-value added tasks.
. Conducted Health Hazard Evaluation s (HHE), participated in Risk
Management, Recalls and Post-Market Surveillance (PMS) processes, as
required to ensure compliance with established internal, corporate, and
regulatory requirements.
. Successfully took on additional responsibilities such as training and
providing relevant information to management as a subject matter expert
during company down sizing.
. Continuously achieved and exceeded company goals for Medical Device
Regulatory Reporting to the Food and Drug Administration.
. Successfully worked with business partners in maintaining and improving
quality management systems to create robust, efficient processes and to
facilitate overall compliance with all national regulations such as the
US Quality System Regulations (QSR) under 21 CFR Parts 803, 806, 820 as
well as ISO 13485, and ISO 14971.
Serologist (1998 - 2004)
Ortho-Clinical Diagnostics Company (Johnson & Johnson)
. Conducted quality control functions such as product inspections, quality
control serological in-process testing, investigations and final lot
release testing on Transfusion Medicine product reagents to the ensure
the safety, purity, quality and potency prior to product release and
distribution.
. Designated to write, implement, and train on departmental procedures,
which ensured all personnel were in compliance and aligned with the
serological process.
. Assisted the Product Support department in conducting investigations, new
products introduction, product transfers, validations, and process
improvements to meet goals and deadlines.
. Performed serological evaluation of biological raw materials and
determination of dilution factors for Antisera Reagent formulations
through in-process serological assays and Monoclonal and Polyclonal
reagents to provide assurance of the safety and effectiveness of
serological reagents.
. Trained designated personnel in Assay, Processing, and Departmental
Procedures.
. Conducted in-process and batch record review of quality documents to
ensure good documentation and manufacturing practices.
EDUCATION
Bachelor of Science (BS), Medical Technology
Kean University, Union, NJ
Associate of Science (AS), Biology
Raritan Valley Community College, North Branch, NJ
TECHNICAL TRAINING
Computer Skills: Windows Office Suite; Word . Excel . PowerPoint .
Microsoft Outlook . Visio .Trackwise .Pilgrim
PROFESSIONAL CERTIFICATION
Medical Technology (ASCP eligible)