Customer Service Data Entry

Tiffani Northcott

***********@*****.*** • • 408-***-****

Profile

Administrative support professional offering versatile office management skills and proficiency in

Microsoft Office Suites. Strong planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without

compromising quality.

Education

Heald College, San Jose, CA Business Administration Major, 3.58 GPA 2009 2012

Relevant Courses:

Project Management for Executive Assistants MS Office for Professional Staff Electronic

Presentations for Business Professionals Keyboarding and Document Formatting Communication

Skills for Executive Assistants Professional Office Procedures

Experience

Kujiweza Healing Arts/A Brighter Day Homecare – San Jose, Ca. Office Manager August 2012 – Current

Schedule clients, Data entry, payroll, maintain employee database, social media marketing, Interview

potential caregivers/exercise instructors, create and distribute flyers, maintain and update social media sites,

internet research, create DVD covers, answer phones, customer service, maintain company websites,

invoicing, scheduling, various clerical duties and assist the CEO and CFO in various tasks.

Baseline Financial Services – San Jose, CA Legal Collector/Admin, November 9, 2011 – 2012

Data entry, maintain client database, asset searches, job verifications, generate and analyze credit reports,

handle accounts in legal status, address searches, property searches, answer phones, create spreadsheets,

work with attorneys in filing law suits to collect debts, and assist attorneys with executing on judgments.

BT Express Liquidators – San Jose, CA Office Assistant,2009 2011

Tiffani Northcott

• • •

Handled multifaceted clerical tasks (e.g., data entry, filing, records management, billing, customer service

and sales as the assistant to the owner and management. Communicated effectively with multiple

distributors, established strong relationships to gain support and effectively achieve results. Entrusted by

management in the supervisor’s absence, provided timely, courteous and knowledgeable responses to

information requests.

Park Lane Lounge San Jose, CA Bar Manager, 2008 to 2009

Handled all Management duties(e.g., interviewing, tracking of all employee hours, inventory control,

prepared and directed employee meetings, maintaining all appliances, and customer service.)

McCarthy Law Offices Santa Clara, CA Administrative Assistant, 2005 to 2008

Handled multifaceted clerical tasks, (e.g., data entry, records management, calendaring, and billing), as the

assistant to four attorneys, prepared and filed court documents, answered multi phone lines, scheduled

appointments, kept track of all time spent on client accounts.

Law Offices of JoAnn Gould Cupertino, CA Data Entry Clerk, 2004 to 2007

Handled various clerical tasks, (e.g., data entry, filing, and assisted in administrative tasks and projects)

quickly became a trusted assistant known for a “can do” attitude, flexibility and high quality work.

Torre Avenue Venture Law Offices Cupertino, CA Receptionist, 2004 to 2006

Handled multiple phone lines for seven law firms, clerical duties, (e.g., filing, faxing, copying), Assisted in

misc. administrative projects, and maintained basic office equipment. Quickly became a trusted assistant

known for a “can do” attitude, flexibility and high quality work.)

Contact this candidate