Customer Service High School

Stephanie Childress

*** ****** **, ******, ** *9669

Cell: 864-***-**** : *******@*****.***

Professional Summary

Experienced Communications Specialist and EMT-Intermediate with excellent customer service and project

management skills. Action-oriented with strong ability to communicate effectively with all audiences.

Core Qualifications

•

Strong verbal communication • Data management

• Conflict resolution • File/records maintenance

• Microsoft Office • Reports generation and analysis

• Experienced in various areas of emergency • Risk management processes and analysis

services

Experience

Communications Specialist

June 2012 to Current

Boiling Springs Fire District – Greenville, SC

Provides excellent and proficient service to the employees, citizens, and visitors of the district by managing and

dispatching emergency calls. Accurately performs various tasks for administrative personnel using various

technological resources.

Communications Specialist

January 2010 to Current

South Greenville Fire District – Pelzer, SC

Provides excellent and proficient service to the employees, citizens, and visitors of the district by managing and

dispatching emergency calls. Accurately performs various tasks for administrative personnel using various

technological resources.

Volunteer Firefighter

March 2006 to Current

Belmont Fire Department – Greenville, SC

Operates as a support volunteer, performing various tasks while on emergency scenes. Participates in department

training and is currently seeking IDLH entry certifications.

EMT-Intermediate/Communications Specialist

May 2004 to June 2012

Greenville County EMS – Greenville, SC

Provided excellent customer service and patient care to the citizens and visitors of Greenville County using

various technological resources in an accelerated work environment.

Education

EMS Upstate

Greenville, SC, USA

EMT-Intermediate

South Carolina Fire Academy

Columbia, SC, USA

Various Certifications

Southside Christian School 2002

Greenville, SC, USA

High School Diploma

Certifications

• Rope Rescue Operations

• ICS-100

• ICS-200

• I-300

• I-400

• ICS-700

• ICS-701

• ICS-702

• ICS-703

• ICS-704

• ICS-706

• ICS-800

• EMT-Intermediate

• Pre Hospital Trauma Life Support

• Pediatric Education for Pre Hospital Professionals

• Basic Cardiac Life Support

• National Academy for Emergency Medical Dispatch

• Preparation for Initial Company Operations (P.I.C.O.)

• Strategies and Tactics for Initial Company Operations (S.T.I.C.O)

• Fundamentals of Firefighting

Professional Affiliations

• Greenville County Emergency Response Team

• South Greenville Fire District Dive Team

• Member of the International Association of Women in Fire and Emergency Services

• Participant in the 2013 SC Firefighter’s Association’s Leadership Institute

References

Matt Sutherland – Pelzer SC- Battalion Chief- 864-***-****

Ken Taylor- Pelzer SC- Fire Chief- 864-***-****

Bryan Bullock- Simpsonville SC- Former Teacher- 864-***-****

Contact this candidate