Sales Manager
Resume:
Krystle White
Eagle Lake, Tx ***34
Cell- 979-***-****
Email- *********@*****.***
Professional Experience
Chuy’s Opco
Manager
Jan. 2011 –June 2013
• Resolve customer complaints regarding sales and service.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service
programs.
• Determine price schedules and discount rates.
• Monitor customer preferences to determine focus of sales efforts.
• Manage staff, preparing work schedules and assigning different duties.
• Establish and implement departmental policies, goals, objectives, and procedures.
• Determine staffing requirements, and interview, hire and train new employees, or oversee personnel processes.
Sodolak’s Oringnal Country Inn
Head Server
Jan. 2006- Dec. 2010
• Greet guest and seat them at the tables or waiting area.
• Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make
conversation.
• Answer telephone calls and respond to inquiries or transfer calls.
• Maintain contact with kitchen staff, management, serving staff and customers to ensure that dining details are
handled properly and customers’ concerns are addressed.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Operate cash and registers to accept payments for food and beverages.
• Prepare cash receipts after establishments close, and make bank deposits.
• Prepare staff work schedules
Applebee’s Bar and Grill
Head Server / Key Hourly
May 2003 – Dec. 2005
• Greet guest and seat them at the tables or waiting area.
• Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make
conversation.
• Answer telephone calls and respond to inquiries or transfer calls.
• Maintain contact with kitchen staff, management, serving staff and customers to ensure that dining details are
handled properly and customers’ concerns are addressed.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Operate cash and registers to accept payments for food and beverages.
• Prepare cash receipts after establishments close, and make bank deposits.
• Hire, train, and supervise food and beverage staff.
• Order of requisition supplies and equipment for tables and serving stations
Education
Somerville ISD, Somerville, Tx
High School Diploma
Blinn College
Brenham, Tx
Completed 30 hours towards a BA in Business Management
TABC/ Food Handlers certified
References upon request.
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