Customer Service Representative

Kaylin Vue

***** ******** ****** ********, ** ***02 303-***-**** *********@*****.***

OBJECTIVE

I am seeking to gain employment in an area where my skills will be challenged and new learning opportunities will be available.

EDUCATION

Front Range Community College

June 2012

EXPERIENCE & VOLUNTEER SERVICES

IBM Feb 2013 – Mar 2013

Boulder, Co

Customer Service Representative:

Completed training for customer service representative role.

Training material consists of:

o Phone Etiquette

o Basic functions of a Mac computer

o Utilizing resources to research information

o Problem solving

o Call escalations

Vertical Solutions Nov 2012 – Feb 2013

Louisville, CO

Assembly Technician:

Align probes to component specifications for parylene coating to protect devices and

electronic surfaces.

Ensures components are built within specifications and meets all quality standards.

Package finished component and prepares products for shipment.

CAHEP – Colorado Alliance for Health Equity and Practice Jun 2008 – Jan 2011

Denver, CO

Event Coordinator:

Patient Services – direct patients to correct testing facility and provide initial intake

information.

Equipment set/clean up and restocking supplies.

Vendor management handling cash selling food and drinks for the organization.

Alternate administrative duties entering patient information into database and

creating flyers for various events.

SKILLS & INTEREST

• Hard worker, quick learner, team oriented and organized.

• Enjoys media work with a special interest in photography and photo manipulation using programs such as Photoshop

and PicMonkey.

• Basic understanding of HTML and CSS scripting for web design.

• MS Office – Word, Excel, and PowerPoint.

• Technology and electronics.

GOALS

• Pursue education in business administration and web technologies.

• Earn and sustain a career in an administrative support role with opportunities for further advancement.

• Continue volunteer services utilizing my skills at an organization that will benefit and educate those in need.

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