Manager Quality Control

Joseph Luminiello

** **** **** *****

Colonia, NJ 07067

Phone: 732-***-**** E-mail: ***********@*****.***

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Technical Skills & Qualifications

Significant and practical experience implementing and supporting large-

scale technology initiatives, including the support and maintenance of

data storage environments supporting real time business applications

requiring high availability & disaster recovery capabilities.

Experience with:

. A+ Certification

. Security+ Certification

. Application Testing

. Writing and documenting standard operating procedures (SOP)

. Hands-on PC troubleshooting, repair and maintenance

. Filezilla and VMware

. Experience with Remedy, Discovery Attender, Ex-merge

. Remote Desktop, Electronic Discovery Data Analysis, Symantec Ghost,

RDBMS, Robocopy

. McAfee Endpoint Encryption

. Microsoft Office Suite: Word, Excel, Access, PowerPoint, and Outlook,

Project

. Networking concepts including LANs, WANs, topologies, transmission

media, security and TCP/IP protocol suite

. Installed, configured and administered Microsoft Windows XP

Professional and Windows 7 Operating System

. Implementation, administration and troubleshooting of Microsoft

Windows 2008 Server

. Installed, configured and troubleshot Microsoft Windows 2008 Active

Directory components

. Implemented and administered DNS, DHCP, Remote Access, Network

Protocols, IP Routing and WINS in a Microsoft Windows 2008 network

infrastructure

. Designed Microsoft Windows 2008 Directory Service architecture

Employment History

2012 - Present Sr. Electronic Discovery Data Analyst Merck, NJ/NYC

Metro Area

. Preserve and replicate customer's electronic media (hard drives,

tapes, VMs, Server Images, PST files etc.).

. Extract data from a wide variety of compressed files including

Symantec Ghost and 7-zip.

. Decrypt hard drives using McAfee Endpoint Encryption, as well as

locating the node names to preserve information.

. Processed electronic data using legal technology software tools for

retention purposes.

. Heavy use of Access Relational Databases for quality control of

electronic data.

. Experience in collecting in both structured and unstructured legal

information using multiple databases.

. Run validation tools for error detection of mismatched data and issues

with data backup (corrupted drives, hardware malfunctions data

integrity).

. Resolve Tier I issues with clients via phone and net meetings (remote

desktop).

2009 - 2012 Freelance Consultant New Jersey

. Setup a local network, file server, and installed and updated programs

for a local law firm

. PC repair/tune up for various local clients

. Purchased and installed computers and software for local non-profit

organization

. Set up wireless network for local, private, K-8 school

2007 - 2009 First Assistant Manager K-Mac Enterprises, Fort

Smith, AR.

. Managed front cashiers in areas of monies handling, voids, shift

breaks.

. Interface with customers to provide assistance and resolve problems.

. Oversee inventory control, ordering, performed daily safety and

temperature audits

. Handle scheduling of employees and related personnel issues.

. Prepared reports and other performance analysis papers.

. Planned and led successful restaurant location openings.

2005 - 2007 Manager Petromark, Inc.

Harrison, AR.

. Increased oversight to reduce theft and initiated programs to drive

customer engagement, which resulted in reversing a negative return

operation to a positive flow of $20,000.00 within the first month.

. Managed vendor relations, accounting, scheduling, inventory, balancing

of daily receipts, and all phases of site operations.

. Traveled out of state to close locations, manage new location

purchases, and train staff on new systems and procedures.

Education

Lincoln Tech, Edison, NJ

2011-2012

. Diploma in Computer Networking and Security

. 3.92 GPA

. Excellence in Attendance

Completed an intensive 1080 hour program of hands-on and classroom

instruction with focus on technical support, networking/repairing

personal computers, and MS-Windows Operating Systems installation in

preparation for CompTia A+ and Security+ certifications.

New Jersey City University, Jersey City, NJ

2006-2007

Completed coursework toward business degree; President Freshman Class

2007; Ben Jones Civil Action Award Recipient; NJCU Outstanding Student

Government Award; NJCU Senator; NJCU Student Ambassador; Member Alpha

Phi Omega Fraternity.

Northwest Arkansas Community College, Rogers, AR

2001-2002

Completed coursework for Associate Degree in Business.

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