Engineer System Administrator

Brian Tousley

Salt Lake City • UT

********@*****.*** • 801-***-****

SYSTEM ADMINISTRATOR

Effective provisioning, installation/configuration, maintenance of system hardware

Experienced System Administrator with expertise in server, desktop, mobile, wireless and network

support and operations. Strengths include having a short learning curve, broad base of technical

proficiency, many years of expertise in information technology, having a prompt attendance record, and

ability to work independently as well as collaboratively in a team environment.

Professional Experience

“Over 15 years of Professional Experience including…”

GNOC Support Engineer

iBAHN

Salt Lake City, UT 02/2013 - 05/2013

Global NOC 3rd Tier support for an international company. Scope of support includes

network support from the circuit to the end user includes supporting Cisco, HP, SMC,

Ruckus and Meru devices. Linux based Head End Processor that manages the devices.

IPTV and Video on demand support.

Primary switch scope of work: VLAN structure on various switch devices to ensure

proper traffic flow.

Primary Cisco router scope of work: NAT pools for VPN connectivity and DHCP pools

for proper LAN functionality. Verify Router configuration for tunnels and routes were

present for proper WAN communication

Computer Engineer

Link Technologies

Las Vegas, Nevada 07/2012 – 10/2012

Contract End user desktop support with Xerox ACS at Mandalay Bay Casino.

Support all end user devices including PC, Printers, Infogenesis Terminals, NSB

Terminals, Table Manager and over 100 apps.

Network Operations Analyst

Guest-Tek Interactive

Las Vegas, Nevada 09/2010 – 04/2012

Support 2000+ network VOD devices. Role in after hour weekend technician dispatch.

Responsible for ensuring network hardware information is correct for Nagios monitoring

for over 3000 properties.

Cisco switch vlan configuration and troubleshooting

Operations Administrator

Cantor Gaming

Las Vegas, Nevada 10/2007 – 09/2009

Monitor Network, Servers and Applications.

Including Windows 2003 and 2008, Solaris Unix, VMWare ESX Servers with a Brocade

controlled NetAPP SAN; Cisco, Foundry, Juniper, Aruba and Aeroscout for network

control; Applications depending on Jboss, Apache and MySQL services.

Helpdesk support technician, level II

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Brian Tousley

Salt Lake City • UT

********@*****.*** • 801-***-****

Wynn Las Vegas Resort and Casino

Las Vegas, Nevada 05/2005 – 09/2007

Supporting Acres, Opera, Micros, Maximo, Active Directory, 65+ apps in all. Supporting

related hardware to the Micros, NSB, Table touch systems and regular end user

workstations.

IT Consultant

NAHETS

Las Vegas, Nevada 06/2004 – 05/2005

Support and restore all desktops (PC and MAC) in a small organization <25 users. Database

Administration starting with MS Access migrated to MySQL. Provided more efficient

backend interfaces with MySQL data using Coldfusion.

Enterprise Users Technical Support

Southwest Gas Corporation

Las Vegas, Nevada 10/2000 – 06/2004

Create and Maintain Standard Images for each model release of Dell computers installed

corporate wide.

Software proficiency

MS Office Suite, MS Exchange, Remedy Ticketing System, Visio, Norton Antivirus, IBM

AS/400 client, VMWare 4.0, What’s Up Gold, Quest Foglight, Tripwire, Symantec NetBackup,

MS SQL Server 2005 & 2008, MySQL, AirWave monitoring, Kiwi syslog daemon, Altiris

Helpdesk & Deployment Solutions, VNC, RDP and remote management tools, Nagios,

Zabbix...

System expertise

Cisco IOS CLI, Windows 3.1 to 7, Windows Server 2003/2008, Unix (Solaris10), Linux

Distributions (Redhat, Suse, Debian based), Novell 5.X, Macintosh OS X, PDA Mobile

Systems, VMWare ESX Server, Aruba Wireless, SAN, AeroScout RFID...

Education

100+ credits accumulated with a computer science emphasis

Community College of Southern Nevada. 1996-2003

Certification

Certified Novell 5.0 Adminstrator 2000

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