Customer Service Sales
Resume:
Lisa G. Pacheco
Moorpark, CA ****.********@*****.***
OBJECTIVE
Seeking a Retail opportunity of employment with a company that can use my
skills and experience
SKILLS
Consistent top performer and team Type 40 WPM, 10 Key 185kspm 100%
worker accuracy
Provides quality customer service Proficient in Microsoft Office 2010
Able to handle high sales volume Very dependable and reliable
Flexible and adaptable Excellent communication skills
EDUCATION
Simi Valley Adult School
Simi Valley, CA
Administrative Assistant and Customer Service Representative Certified
10/2012 -08/2013
Camarillo High School
Camarillo, CA
Diploma
AWARDS
. Ten Customer Service Awards achieved (Secret Shopper), Earned Gold
Badge only 2 in store!
. Top 40 of 800 stores nationwide first year with company
. Best sales percentage and profit with lowest shrinkage
EXPERIENCE
Family Care 11/2006
- 09/2013
Moorpark, CA
. Managed and supervised youth and planned itinerary and daily duties
. Budgeted money for food and other necessities and prepared meals for
children
. Utilized time and money management
Demonstrator
03/2004 - 02/2006
Demo Deluxe, Joann Benci, KDS, Oxnard, CA
. Demonstrated or explained products to customers
. Provided product samples, coupons and informational brochures to
persuade people to buy products
. Kept work area neat while working
. Recorded and reported demonstration-related information, such as the
number of questions asked by the audience or the number of coupons
distributed
. Sold products being promoted, kept records of sales and set up and
arranged displays or demonstration areas
Retail Store Manager
03/2002 - 10/2004
Things Remembered, Thousand Oaks, CA
. Managed and resolved customer complaints regarding sales and service
. Trained and supervised employees to engrave on machinery
. Managed, received, opened, unpacked and issued sales floor merchandise
. Administered systems and programs to reduce loss and maintained inventory
control and safety
. Managed scheduling, payroll and banking
Retail Store Manager
07/1993 - 04/2001
Time Service Inc. (Sears Watch Repair), Oxnard/Ventura/Santa Barbara, CA
. Performed minor watch and jewelry repairs while customers waited, was the
only location trained to repair the Seiko pager watch
. Trained employees to replace batteries and bands and to make minor
repairs
. Inventoried and stocked all merchandise for department
. Took in items for silver plating and shoe bronzing
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