Customer Service Data Entry

Jessica Moreno

214-***-****

***** *********** **. *** ****

Houston, TX 77077

Email: *************@*****.***

Professional Experience:

Customer Senice Rep, New Era Life Insurance Company, Houston, Texas,

December 2011-Present

. Process New Business Applications

. Telephone interviews for Health care policies, Life insurance polices,

Critical illness and Accident polices

. Assistant to an Executive

. Medical Underwriting

. Verifies Medicare Supplement Applications

. Data Entry

. Outbound and Inbound Phone calls

. New Business Customer Service

. Medicare Customer Service

. Identify Claims, advise clients why claims were not paided, or if claims

were paid

. Identify Claims for providers

Licensed Cosmetologist, Salon Sza Sza, Cypress, Texas, June 2010 thru

August 2011

. Licensed hair stylist in Texas

Color and waxing specialist

In-depth knowledge of the current trends and styles

. Provides great customer service.

POS Supervisor, Kohl's, Houston, Texas, August 2008-June 2010

Supervise cashiers:

Handle voids, give breaks, run money, do credit checks, close registers

. Customer Service

Customer Service Rep, Expense Reduction Services, Hurst, Texas, June

2006-June 2007

. Outbound phone calls

. Data entry.

Cashier, Sally's Beauty Supply, Hurst, Texas, June 2004-Mary 2006

. Customer service

. Cashiering, stocking

Receptionist, Wavelengths, Fort Myers, Florida, July 2005-Apri12006

. Answer the queries of the customers aud schedule appointments

. Cashed out sales

. Shampoo assistant.

Specialist II Document Management, UICI, Grapevine, Texas, November 2000-

December 2004

Scanning documents

. Indexing and document preparation

. Data entry and processing

. Running the jacket machine

. Document pulls, claims identification aud attachments.

Eduction:

Paul Mitchell The School, 2009-2010 Houston, Texas

Churchill High School, 1995-1998 San Antonio, Texas

References:

Furnished upon request

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