Customer Service Security Guard

ABRAHIM SHAH

*** **** **** ******, ***. ***, New York, NY 10036 917-***-**** ********@*****.***

Objective:

To obtain a full-time position where I can use my experience to

benefit the company while learning and advancing in a career

Education:

Obtained General Equivalency Diploma, October 2012

Regional Training Center, New York, NY

Achieved New York State Security Guard License, August 2011

Covenant House Security Training Program, New York, NY

Successfully accomplished the New York State requirements for the 8 and 16 hour certification

for

Security Guard Training, Metal Detection and Fireguard preparation

Security Experience:

Strike Force Protective Services, New York, NY 08/12-07/13

Elite Investigations, New York, NY 11/11-03/12

Beau Dietl & Associates, New York, NY 09/11-11/11

• Work as a Security Guard in Corporate buildings, retail stores and concert venues

• Operate detecting devices to check employees, visitors and attendees’ tickets and credentials,

search bags and persons for contraband or unauthorized material

• Enforce crowd control and eject anyone who is in violation of the building or venue rules,

using force when necessary

• Supervise parking and direct traffic before and after events

• Write reports of daily activities and irregularities, such as equipment or property damage, theft,

presence of unauthorized persons, or unusual occurrences

Other Experience:

Bar Back 07/10-04/11

Bleachers Sports Bar, College Point, NY

• Maintain cleanliness and stock bar with beer, wine, liquor, and supplies

• Mix ingredients, such as liquor, soda, and bitters, to prepare cocktails and check IDs

• Prepare food using a deep fryer, grill and industrial stove-top

Demo Specialist/Salesperson 06/09-

12/09

Enterprise Expansions, Bronx, NY

Demonstrate and explain the usage of Nascar car care products to persuade

•

customers to make purchases, and keep records of sales transactions

Set up displays and demonstration areas to attract the attention of customers

•

Tabulating purchases and completing credit card transactions

•

Skills:

Proficient in the usage of various monitoring equipment, metal detectors, and CCTVs;

Knowledgeable of Microsoft Word, Web browsing and Research, Proficient with social media,

including messaging; Sound understanding of customer service protocol

Contact this candidate