Customer Service Software

TARUN PATEL

PH.973-***-**** Email: **********@*****.***

Objectives:

I have a background in computer hardware and software analysis, and network. Versatile, hardworking

individual; driven to meet or exceed expectations. Innovative and ready to provide leading edge

technological business solutions, utilizing strong research, problem solving and analytical skills to design

and develop appropriate systems. Looking for a progressive organization to continue building on Current

Skill sets

Summary:

• Experience with SQL, PL/SQL objects. Involved in creating Packages, writing

Procedures and Functions. Tuning using various types of Partitioning and Indexes.

• Extensive experience in Data Analysis, SQL Database maintaining,data migration

• Expertise in Microsoft office: Microsoft Word with good and accurate typing,in required

format documents ; Microsoft Excel with Math and logical formulas,Make a datasheets

using IF,VLOOKUP and power functions, Excel Datasheets analysis using Data analysis

tools,Creating a table using Pivot tools and printing a report ;Microsoft Power Point with

making a good and accurate presentation slides And Quick Book knowledge .

• Computer hardware installing and troubleshooting with care of all data base backup,install all type of hardware with computer software/drivers

• Computer Software installing and removing and troubleshooting, virus removal and care

of all installed software in computer system with related hardware.

• Computer Networking with installing routers and switches with creating TCP /IP

addresses,network protocall,security installation with firewall and security software

• Good and quantitative skills, critical thinker, Planning/coordinating, Organizational

planning, Excellent problem solver with a knowledge of Computer software installation,

Hardware Support and troubleshooting

• Technical and Programing language Knowledge; Asp.net, Vb.net, Programing language

c,c++ with Database SQL,Microsoft access .

• Knowledge of Domain and Webhosting with accurate web maintenance and designing

tools such as Photoshop,visio,and flash

Technical skill:

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• Software: Microsoft office, Microsoft Visio, Microsoft project,Uml tool,Photoshop,Flash

• Programing language Knowledge: Asp.net, Vb.net, c

• Database: MS SQL,MS access

• Knowledge of Domain and Webhosting with accurate web maintenance

Experience:

• Zealmedia Pc Solution: as a help desk/system analyst (2008-2012)

4 year Experience in providing technical assistance to computer system users, answering

questions and resolving computer problems for clients. Providing thorough

trouble shooting skills for hardware installation and assemble a desktop as per client needs,

software installation as per client needs. New Installation of windows xp/windows7

and windows 8 Experience in networking with installing routers or switches in

home and small office. Install printers, scanners and all kind of computers accessories.

Also, customer service is my goal alongside taking care of their technical needs.

Also, handle a Company’s small account on Microsoft Excel with Making a Datasheets using

vlookup and pivot table in that account handle payroll, customer account and inventory.

Academic Project work:

• Medical store management system (2004-2005) a windows applications for use as pos systems in

pharmacy stores: with using a programing language Vb.net and SQL database.

• Online College Information System (2005-2006) a web application for a collage or school

information registration of students,students record with them own account and passwords,shows students results and grads and alumni of schools : with using programing language

Asp.net,and database SQL

• RESUME MANAGER (2007-2008)

A windows and web application use for Human resources Departments in a organization it can

store all resumes with name of applicant and interest of field,we can search as per requirement of

employee in department wise.: using programing language Asp.net,Vb.net.SQL database

Education:

Bachelor of Science in Computer science (information Technology) (2003-2007 )

Diploma of Engineering in Computer Engineering (1999 - 2003)

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