SUMMARY: Over ** years experience in industry in areas of consulting,
business analysis, application support, purchasing, sales and inventory
control along with a degree in engineering and an MBA. 12 years experience
in implementing, supporting and using the following application modules:
AP, GL, AR, PO, FA, CM, iProcurement, and iReceivables. Clear understanding
of project scope phases and AIM methodology in relation to deployment
phases of projects. Experience in 6 full cycle Oracle implementations and
upgrades. Familiar with Supply Chain Management concepts and Financial
Management Systems. Experience in a Big Accounting firm. Solid
understanding of implementation methodologies and administration,
including contracts, Statements of Work, budgets, economics, performance
management.
SKILLS: Very Strong in Oracle Financials (AP, AR, GL, FA, CM) Strong in
Oracle Purchasing, i Procurement, i Receivables, Incentive Compensation.
Working knowledge of Order Management, Inventory, and Human Resources,
iExpenses, PL/SQL, Discoverer, Visio, Clarify Crystal Reports, RUP and UML,
Test Director, Power Point.
SUMMARY OF MAJOR PROJECTS
Client Name Project Modules Dates Role
Description
Gap Inc. R12 Rollout GL, AP, PO, July 2013 Business
of Financial iExpenses to Present Solution
Applications and Architect
in new orgs iProcuremen
t
Mainstream R12 Support GL, AP, AR. July 2012 Oracle Client
Energy and FA. PO, OM, to Jan 2013 Manager
Maintenance INV
Cummins R12 GL, AP, AR. July 2011 Lead
Reimplementat FA to March Consultant/ PM
ion 2012
General R12 Proof Of AP, PO March 2010 Project Lead
Energy Concept to July
2010
NYSE R11i AP, PO, July 2010 Project
Re iExpenses, to Nov 2010 Manager
implementatio iProcuremen
n t
Sun Release Oracle June 2007 Release
Microsystems Management Financials to July Manager
2008
Cisco Systems R11i Upgrade AR July 2004 Business
to Aug 2006 Analyst/
Project Lead
Gap R11i AP, PO, GL July 2003- Consultant
Implementatio May 2004
n
Bank of R11i Upgrade AR May 2003 to Consultant
America July 2003
Pacer R11i AP, PO July 2002 Consultant
Stacktrain Implementatio to March
n 2003
Marvell R11i Upgrade GL, AP, AR. March 2002 Consultant
FA to June
2002
WORK HISTORY
June 2013 to Present
Gap Inc, Pleasanton CA
Role : Solution Architect Oracle
EBS Financial Systems ( Contract)
. Participate as advisor in architecting and design of future enterprise
solutions as they relate to financial system processing and security
. Develop and execute enterprise wide plans for projects and strategic
initiatives
. Assist with translation of functional designs into technical designs,
and conversely to translate complex information into common terms
. Identify and integrate appropriate products and processes into
business solutions
. Provide direction and support to delivery and production support teams
. Drive new architectural requirements for impacted domains in
collaboration with the domain architects
. Establish and sustain a roadmap to support a cost effective,
repeatable, and rapid deployment framework.
. Drive new projects relating to Oracle R12 Financial Applications
and engage delivery teams in timely completion of projects .
July 2012 to January 2013
Navisite( A Time Warner Cable
Company), San Jose CA
Role : Oracle Client Manager
. Responsible for day to day customer activities and account management,
ensuring high levels of application stability and client satisfaction
. Responsible for client management in the hosting environment and for
ensuring high levels of application stability and client satisfaction
. Primary point of contact for responsibility for SLA management
including response times and escalation process
. Responsible for all aspects of application management including
answering super user questions, addressing configuration issues,
system administration, managing patches, addressing any user requests,
problem management, change management.
. Developed "partner" relationships with customer contacts, users to C-
Level. interfaced with co-workers and business partners to address
customer related issues
. Utilized working knowledge of the functional business processes in
Oracle Financial systems driving the design and development of the
Oracle software packages.
. Played a key role in the planning and implementation of customer
projects related to Oracle R12 projects
June 2011 to June 2012
Infosys Limited, Fremont,
California
Role: Lead Consultant (
Consulting and System Integration Division)
. Analyzed problems faced by the customers, participated in customer
discussions, gathered further data from customers if required, assist
team members, reviewed their work and provided solutions to articulate
problem statement
. Reviewed proposals prepared by consultants, provided assistance and
guidance to deliver the proposals by analyzing the solution defined
with a view to proactively identify risks, identify scope ad estimate
for the engagement, review the solution
. Led a team of consultants in understanding as is business process,
pain areas of customer, performed high level fit-gap analysis, process
changes, benchmarking, assisted consultants in resolving complex
requirements
. Led a team of consultants in coming out with solution alternatives and
take the recommended solution alternatives to the customer, reviewed
solution options suggested by team and suggest improvements
. Guided and led the team in configuring the application in line with
the design documents, plan the activities of configuration and
development with the PM, work with product vendors to res olve product
issues
. Understood customer deployment process, reviewed / developed
deployment plan, in large projects, reviewed test plans, cases and
execution reports
. Identified change management requirements and propose a structured
approach to client for managing the change using multiple
communication mechanisms
. Performed portfolio analysis, analyzed transition needs, analyzed
transition timelines
. Worked with customers to build knowledge repository, resolved
escalated issues, performed project management activities
. Monitored progress as planned, track profitability of engagement,
planned corrective actions when necessary, drive cost optimization the
engagement visa resource mix, automation tools.
. Developed & published leading view points, thought leadership
activities, generated new leads, worked closely with CSG team to
create joint plans for penetration in specific verticals, domains .
. Anchored end-to-end consulting proposals, led proposal building
. Performed research on market movement and proposed new solutions
October 2009 to June 2011
Wipro Technologies, Mountain View,
California
Role: Senior Architect / Manager
( Enterprise Application Services)
. Responsible for effective delivery/implementation of Oracle
Financial modules of Oracle Release 12 E-Business suite (AP, AR,
GL, FA), in order to provide an integrated information system solution
including quoting, order management, billing, cash application and
revenue recognition
. Facilitated and actively participated in all phases of the
Implementation cycle, to include Requirements Gathering & Analysis,
System Design and Development, Testing, and Implementation.
. Assisted clients in mapping and streamlining/re engineering business
practices to implement various Oracle modules, which includes
integrating Oracle Applications with existing client systems, using
standardized implementation methodology including reports
specification development and deployment.
. Assisted, coached, and mentored other engagement team members on
issues they may encounter in the design and implementation of
solutions.
. Responsible for developing and adhering to engagement team project
standards to ensure the delivery of quality client deliverables.
. Interfaced with middle and senior level executives at the client site
to develop client "buy in" and support, developed business
implementation strategies and addressed specific issues arisen during
an Oracle implementation or upgrade.
. Responsible for the coordination and completion of deliverables to
include setting deadlines, assigning responsibilities and
monitoring/summarizing progress of activities.
. Participated in pre sales activities, to assist the sales team in
demonstrating Oracle R12 features
. Conducted Discovery Phase activities at client locations prior to
the scoping phase. The most recent one was with Best Buy based at
Minneapolis and another one for Gap Inc; related to a R12 rollout for
a Hong Kong operating unit.
. Participated in business development activities and work closely with
the pre sales teams to win business for prospective customers
June 2008 to July 2009
CSC ( Computer Science
Corporation), Santa Clara, CA
Role: Release Manager (Oracle
Applications) for Sun Micro Systems
. Provided regular tracking status updates on project
milestones and deliverables
. Managed the stakeholder and project expectations
. Worked with global and cross functional teams and managed a
team of 15 people.
. Interacted with business users to understand all new
content that is being released.
. Coordinated with multiple teams during weekly, emergency,
and major functional release cycles.
. Responsible for Emergency Bug Fix planning, resource
assignment, coordination.
. Presented technical and functional dependencies/risks of
all release requests.
. Created and managed Release Execution Plans for weekly and
monthly releases
. Managed release execution activities using the on- shore and offshore
model and performed RCA analysis on completion of each release.
. Facilitate communication among technical, non technical and
executive staff members.
. Hired and managed team for Release execution activities.
July 2007 to June 2008
Independent Consultant
Role: Project Lead, Agresso
Corporation, Sacramento, CA
. Enhanced Agresso's image in technical and functional areas,
. Supported improvements in the Agresso implementation methodologies,
collateral and practices by recommending changes to business process
templates, systems configuration guides and implementation procedures.
. Developed strong competencies in the use of technology to improve
personal and team productivity.
. Performed work within time and cost targets.
. Managed engagements or projects with strict cost control and deliver
designated engagement profitability targets.
. Supported proposal efforts in preparing SOW's and Cost Estimates.
Client: Delta Dental of
California, San Francisco, CA
Role: Test Lead for Oracle
Applications
. Participated in development of Project Strategic Test Plan
. Created Test Schedules for Testing Events
. Assisted in setting up infrastructure to support to all aspects of
performance testing
. Updated management on risk mitigation to project resulting from
testing delays.
Client: Google Inc, Mountain View, CA
Role: Sr Business Analyst (Oracle Financials)
. Created BRD's to capture enhancement requests from business
( Procure to Pay )
. Assisted in planning activities relating to Oracle Release
12 upgrade activities.
. Prepared training materials for Oracle Release 12.
September 2006 to June 2007
KPMG, Mountain View, CA
Role: Senior Consultant, Advisory
. Managed internal audits and process reviews for major clients in the
following areas: sales, data integrity, product development, risk
management, facilities management, system implementation, distribution,
expenditures, fixed assets, and accounting (including A/P, A/R, and GL)
relating to Oracle Applications.
. Assisted clients in meeting its SOX obligations, which included
documentation of current application and IT General Controls,
identifying gaps in their control framework, and providing guidance
for remediation actions.
. Led engagements in the assessment of the design and effectiveness
of key controls for multiple external audit clients.
. Performed quality review of process documentation, risk and control
identification, and evaluation of control design.
. Supported Practice Development activities in the Business System Services
group relating to Oracle
related projects.
. Assisted Directors and Partners at KPMG, in creating the SOW, Project
Charter.
. Managed projects within budgets and ahead of schedule as per the KPMG
project management methodology.
July 2004 to August
2006
Cisco Systems, San Jose CA (Consultant)
Role: Business Analyst/ Project Lead (Oracle 11i
Upgrade Project)
. Created, modified and updated Detailed Solution Design documents for
Quote to Cash functions to include Cash Application and Revenue
Recognition.
. Reviewed Functional Specifications and Technical Design Documents.
. Assisted in creation of test plans and testing scenarios for
Enterprise Testing relating to upgraded version ( 11.5.9)
. Identified and mitigated risks associated with deliverables.
. Managed and escalated project issues within Cisco management as
appropriate.
. Supported IT & Business partners with change request impact analysis.
. Participated in meetings with cross-functional teams and Subject
Matter Experts.
. Provided solutions to issues relating to clarifications required by
the development team and ensured that changes were incorporated and
documented in a timely manner.
. Presented change requests to change control board for approval and
ensured that changes were incorporated as per corporate methodology.
. Analyzed and evaluated current business methods and procedures for
improvements.
. Provided cost/ benefit analysis for new proposed modifications,
methods and procedures.
. Supported Oracle Applications (AR Finance) and analyzed enhancement
requests for Future Point Releases.
July 2003 to May 2004
Gap Inc, San Bruno, CA (Consultant)
Role: Project Lead / Consultant
. Responsible for performing System Integration Testing (SIT) for
Accounts Payable, Purchasing, iProcurement, and iSupplier modules
(11.5.9 version).
. Worked closely with technical staff in the design and development
stages and with business unit partners in gathering requirements, QA,
and deployment phases of projects.
. Modified/ Updated existing business procedures relating to AP, PO and
GL, modules.
. Participated in status meetings to update senior management on current
issues having an impact on timely completion of project.
. Developed use cases (using UML) and leveraged the use cases in the
development of test scenarios and training materials.
. Coordinated with programmers, DBA's and developers to resolve critical
issues.
. Assisted in creating user-training manuals for the user community.
. Reconfigured existing set ups as and when required for AP, PO, GL, CM
and FA modules.
May 2003 to July 2003
Bank of America, Concord, CA (Consultant)
Role: Project Lead/
Consultant
. Responsible for testing of the upgraded version (11i) from character
mode 10.7.
. Performed system integration testing (SIT) of the Account Analysis
Receivables module in coordination with outside consultants.
. Trained users on the newly installed system on how to process
transactions run reports and perform the month end close process.
. Assisted in preparation of the User Training Manual.
. Responsible for identification of project coordination problems,
suggested solutions and escalated issues to senior management where
appropriate.
. Ensured that project methodology and deliverables aligned with
corporate standards.
July 2001 to March 2003 Senior Project Lead Alphasoft Svs
Corporation, Walnut Creek, CA
Client: Alphasoft Services Corp, Walnut Creek,
CA
Role: Senior Functional Consultant
Period: July 2001 to Feb 2002
Client: Marvell Inc, Fremont, CA
Role: Senior Functional Consultant
Period: March 2002 to June 2002
Client: Pacer Stacktrain, Concord, CA
Role: Senior Functional Consultant, CA
Period: July 2002 to March 2003
. Responsible for managing delivery of Oracle Application engagements on
time, within budget, and a high level of customer service and
satisfaction.
. Implemented AP and PO modules (Version 11.5.7) for a company with
multiorg set up.
. Worked as a Project Lead in the implementation of a new 11.5.5 package
at AlphaSoft Corporation responsible for the implementation of all
financial modules as per the Oracle AIM Methodology.
. Hands on experience in setting up AP, AR, GL, FA, CM, PO,
iProcurement, Incentive Compensation modules starting from business
requirements definition to production stage including gap analysis,
preparing set up documentation, writing test scripts for CRP and UAT
sessions and assisted in creating user-training manuals. The whole
process involved extensive workshop sessions and meetings with senior
management in the Finance group and end users.
. Provided post implementation support and training to end users on all
financial modules and also assisted application developers and
programmers in the design and testing of the Cash Management BAI2
interface and Lockbox Interface.
. Participated in steering committee meetings to update senior
management on deliverables that required attention in making decisions
relating to the completion of the project on time.
. Trained users on running reports on GLDI, Discoverer.
. Supported Practice Development activities including Oracle 11i upgrade
programs.
July, 2000 to June 2001 Principal Consultant Zoreal Inc, Fremont,
CA
Provided consulting services to American Tower, Critical Path,
Verisign and Appshop.
Client: American Tower Corporation, Boston, MA
Role: Oracle Applications Consultant
Period: April 2001, to June 2001
. Responsible for managing and supporting an Oracle Financials Release
11i (GL, AP, PO, AR) implementation with multiple locations.
Documented and maintained setups on AP, PO, GL, AR modules.
Coordinated with the implementation team and users on issues relating
to data conversion and migration from the existing legacy system.
. Responsible for setting up Multiple Organizations within the company
with multiple locations. Created all set up documentation as per the
Oracle AIM Methodology, wrote test scripts for CRP and UAT sessions
for GL, AP, PO, AR modules.
. Participated in meetings with Oracle Consulting Team to discuss user
requirements, performed gap analysis and documented meeting notes,
maintained a high level issue log for operating committee meetings and
maintained a progress report of all critical activities that affected
deliverables for the timely completion of the project.
. Managed and actively participated in the troubleshooting phase once
the Applications went "live".
. Coordinated meetings and led efforts in outlining and documenting
future business processes in GL, AP, AR, PO modules.
. Conducted End User Training on Financial modules and worked with
application developers in customizing reports.
. Suggested improvements in current procedures and processes in order to
improve productivity in the existing set up of multiple locations.
Client: Critical Path, San Francisco, CA
Role: Consultant
Period: February 2001 to April 2001
. Worked with users, application developers on resolving issues related
to GL, AP, AR, PO, FA, and CM Modules.
. Provided training and support on application issues relating to all
modules.
. Assigned tasks to technical team, managed timelines tested modified
setups on Oracle Financial applications before being moved to the
production instance.
. Coordinated the client's business capabilities, functions, and
features with configuration and customization of Oracle Modules to
support various business processes.
. Worked with outside Consultants in coordination with users in setting
up Multiple Organizations and Multiple Reporting Currencies.
. Documented procedures for running Consolidation between multiple
locations for reporting financial data in a Corporate Set of Books
with an ability to view transactions in other functional currencies
from different locations.
. Trained users on how to record financial data in multiple sets of
books and run FSG reports for different set of books.
Client: Verisign, Mountain View, CA
Role: ERP Business Analyst
Period: December 2000 to February 2001
. Provided application consulting and coordinated application training
for Oracle Financial users.
. Collected query and reporting requirements from the end user community
in support of Oracle programmers.
. Supported changes to financial systems, which included set-up, testing
and end user support as required in support of Financial Systems.
. Supported the mapping, and conversion of data from non-Oracle systems
into the Oracle Financial environment. Supported the integration of
non-Oracle applications with the Oracle application environment.
. Analyzed current procedures and processes to suggest improvements and
implemented changes to improve the productivity of Oracle Financial
users.
Client: Oracle Corporation. Redwood Shores, CA
Role: Training in 11i modules (AP, AR, GL, PO)
Period: November 2000 to November 2000
Client: Appshop, Fremont, CA
Role: Application Consultant
Period: July 2000 to October 2000
. Provided user support for client customers. Investigated and resolved
user problems in the area of Oracle Financials.
. Maintained communications between users and support staff to reach
satisfactory resolution of problems.
. Responsible for implementation of GL, AP and AR modules and took
ownership on all related functional issues starting from the planning
stage to the go-live stage.
. Coordinated with DBA's and Application Developers to ensure that all
target completion dates were met as per the planned schedule. Ensured
that all latest patches were applied in a timely manner, both on the
test instances and production instances.
. Provided support in the implementation of Financial Modules (GL, AP,
and AR) and trained users in running the monthly operational steps.
Modified set ups as and when required depending on user needs.
. Interacted with other functional and technical departments to ensure
that all business and financial system requirements were satisfied
before the implementation process. Ensured that all the processes
were properly documented for any customizations that may have been
required after implementation of the modules.
February 2000 to July 2000 Oracle Application Support Analyst,
AllAdvantage.com, Hayward, CA
. Responsible for managing Oracle Financials (GL, AP, AR), Purchasing,
Fixed Assets, troubleshooting system, user support and report writing.
. Created and documented set-ups for GL, AP, AR, FA and PO modules.
. Participated in meetings to update progress of project and recommended
changes to senior management on business processes.
. Ensured that users achieved maximum productivity in the use of the
system; determining root cause of issues and applying corrective
action.
. Worked/ communicated with various internal and external teams to
resolve user issues.
. Managed and controlled security, responsibilities for users, set up of
new users and user profile.
. Created and administered concurrent managers and concurrent
processing.
. Coordinated with Oracle Technical Support on matters relating to TAR's
and worked with DBA's on application of patches.
. Worked with outside consultants and application developers on
customization and modifications to the existing system.
. Assisted in the Implementation of International Accounting set up for
23 different countries, classifying them as Tier 1 and Tier 2
countries. The process involved defining Primary and Secondary SOB's,
conversion options, assigning Reporting SOB's to Primary SOB's,
creating responsibilities for modules, system profile set up.
Completed set-ups in the Primary SOB's for each defined country in the
GL, AP and AR modules.
. Created appropriate FSG reports and trained users in running the
monthly operational steps in all the three modules (AP, AR and GL).
April 1999 to December 1999 Senior Buyer, Fine
Pitch Technology, San Jose, CA
. Responsible for execution of purchase orders and on time delivery of
pilot-build projects.
. Implemented modifications and customization to the existing purchasing
module.
. Generated requirement reports for items with major shortages and
expedited delivery in order to meet customer deadlines
June 1998 to March 1999 Senior Buyer, Scientific
Technologies Inc., Fremont CA
. Conducted supplier capability analysis, created vendor performance
reports.
. Responsible for development of alternate sources of supply for
electronic parts.
. Responsible for procurement of electronic components as per the MRP
report.
June 1995 to April 1998 Buyer, Elma Electronics,
Fremont, CA
. Supervised purchasing of engineering items, negotiated component cost
with vendors.
. Responsible for scheduling of vendors as per the reorder report
generated by MRP.
. Responsible for selection and scoring of vendors
April 1992 to April 1995 Store Sales Manager, Tandy
Corporation, San Ramon, CA
. Supervised and trained employees in order to maximize sales and
profits.
. Increased sales by 15% over a period of 6 months.
. Managed a staff of four people.
. Optimized staffing schedules for increased productivity.
. Improved customer satisfaction by strengthening after sales support.
January 1988 to March 1992 Oracle Business
Analyst, HR International, London, UK
. Implemented a Financial Management System for a company that handled
bank transactions, invoices for purchase of material and services,
billing of customers and dealers, value added tax, product costing,
fixed assets accounting and depreciation adjustments.
. Assisted in the installation of an inventory control distribution
processing system in 13 field distribution centers substantially
reducing phone costs.
. Implemented an Operations Reporting System (ORS) for reviewing
financial performance of a particular business line for different
regions.
. Provided support on various projects to users during implementation
and future enhancement and customization of reports.
. Worked on various customization projects to meet user requirements not
supported by Standard application packages.
EDUCATION:
MBA (Finance) University of North London, London, England
BS (Mechanical Engineering), India