Project Manager Management

Confidential Candidate

Cell: 513-***-****

**************@*****.***

Career Objective and Summary

With an extensive 12 years of experience in IT industry, I am seeking

program manager role that will provide an opportunity to leverage my skills

and experience in launching, directing and managing large scale programs. I

have demonstrated project management expertise such as planning,

scheduling, and transitioning to implement projects successfully while

working for Fortune 500 clients like CitiGroup, GE Corporate & Genworth

Financials. I have been astute in identifying and implementing improvements

in efficiency, client satisfaction, company growth and profitability.

Key Skills and Strengths include:

. Leadership - Adept at leading/managing cross-functional programs

. Capable of leading teams under tough deadlines to meet client

expectations

. Hands on experience in application transitions

. Excellent communication, interpersonal, and presentation skills

. Strong analytical and decision making skills

Professional Experience

Multinational providing IT and consulting services - Cincinnati, Sep 2010 -

present

Role : Project Manager

Client : CitiBank

Project : Enterprise Fraud Detection

. Responsible for the delivery of complex projects

. Managed and performed the process of Statement of Work and contract

creation to secure new and follow-on work

. Developed project plans

. Managed a delivery team size of 10 from 5 different geographical

locations at New York, Jacksonville, Cincinnati, Mumbai & Chennai

under tight timelines

. Responsible for status reporting, client communication & coordinating

with the project management team for timely completion and quality

maintenance of projects

. Identifying project risk and mitigation plans

. Release Management using Tollgate Framework

Additional Responsibilities:

. Engaged with Senior Management to understand their strategic goals and

align accordingly

. Developed, and presented solution offerings proposals/Responded to

RFP's in conjunction with solution groups within company & external

product partners

. Responsible for revenue growth, team management, customer

relationships, billing, Allocations & invoices

. Forecasting/projection for future quarters on monthly basis and track

actual against Annual business plans

Multinational providing IT and consulting services - Mumbai, Jan 2009 - Aug

2010

Role : Project Manager

Client : Citigroup Global Services Ltd

Project : Cmatrix project

. Completely responsible for revenue growth, team management, customer

relationships, billing, allocations, forecasting, invoices and

tracking outstanding at this customer site

. Successfully lead applications transition from different vendor to my

firm

. Handled a team with a peak size of 15

. Conducted one on one session with the clients to assess client needs

and expectations and ensure project delivery within deadline

. Responsible for streamlining work processes in various teams that

include quality control, human resource, communication management and

design

. Lead RFP working with product team & various internal groups within

company

Multinational providing IT and consulting services- Cincinnati & New York,

Sep 2006 - Dec 2008

Role : Project Manager

Client : CitiBank

Project : Performance Improvement Program(PIP) & Call Tracker

. Project planning, Effort estimation, scheduling, Risk mitigation &

work allocation

. Lead application transition into Fully managed services(FMS) model

. Track project execution, resolve issues and provide project status

. Lead a 10 member team

. Defining and implementing consistent Health metrics across all teams

to ensure continued improvement

. Knowledge management and best practices

Multinational providing IT and consulting services - Mumbai & Richmond VA,

Sep 2004 - Aug 2006

Role : Project Leader

Client : Genworth financials

Project : eSubmission

. Project planning, Effort estimation, scheduling & work allocation

. Communicate with the client, business users & various stake holders

. Lead a 7 member team

. Development using C# .NET, XML,VB6.0

. Identifying project risk and mitigation plans

Multinational providing IT and consulting services- Mumbai, May 2003 - Aug

2004

Role : Technical Lead

Client : GE Corporate

Project : IRI- Infopath

. Designing new modules & providing technical solution

. Identifying project risk and mitigation plans

. Identifying priorities in consultation with the client and changing

the schedule

. Communicate with the business users to gather exact requirements

. Managing the configuration and controlling the versions using Visual

Source Safe

Previous Experience

Webodrome Information Technologies Pvt Ltd - Mumbai, Jan 2003 - April 2004

Technical Skills

Tools : Microsoft Project, Visio 2000

Languages : C#, VB.NET, ASP.NET, .NET 3.5, WCF, Visual Basic 6.0, XML

Database : SQL Server, Oracle, MySQL

Education

Bachelor of Engineering (B.E) in Telecommunication from Mumbai University

Contact this candidate