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Customer Service Technical Support

Location:
Orlando, FL
Posted:
October 04, 2013

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Resume:

Gabriel I. Román Rodríguez

Mobile: 787-***-****

Emails: *.****.*****@*****.***, ****.*******@*****.***

*** **** ******* ** *** 1108, Altamonte Springs, Florida 32701-3538

Overview

Over 5 years of experience area in Manufacture, Pharmaceutical and Warehouse. Related activities including, repairs, maintenance, calibration,

robotics, vision systems, controllers, sensor system and programming .

Experience

Warehouse July 2013 – August 15, 2013

UDT (United Data Technologies) for Agency Insight Global 9436 SouthRidge Par k Cou rt O rlando, F L 32819

Temporary job Keep accurate records of all inventory and stock in the warehouse, organizes and ensures the handling, storage and supplies are good.

Follow all safety rules and related legal documentation storage. Acquisition, distribution and prepares inventory balances and other related document. They

include: planning the layout and other storage areas, according to the turnover, volume, weight, and related aspects of stored products. Also maintains

standards order and clean, keeps the cycle count all warehouse inventories and reports of discrepancies or damage to supervisor or manager. Unpacking Pc

and Laptops product for BIOS programming process (images) and Laser Scanning

Electronic Engineering Technology, (Technical Support) December 2010 – January 2013

Amcor Rigid Plastics Cayey P.R. Full time job

Continuous Improvement of system Electronics, Robotics and Mechanical. Also are doing any repairs of this equipment. Filled work orders. Create

programs, Allen-Bradley, Omron F160-C10E, CI Vision, ALPS Systems, Cognex, vision system ; equipment improvement. Prepare new circuit and wiring

installation. Work in all kinds of automation equipment and all details needed to improve engineering department projects, as part of the technical team

implemented new and better ideas to improve the efficiency of the work areas. Knowledge all standards OSHA laws, ISO, GMP, White belt, MSDS, 5S, EHS,

Knowledge machine of IBM (506, 1008 & 1250), EBM and IMM.

Electronic Technician January 2007 – March 2007

Techni- Service (work shop) Vega Baja P.R Part-time job

Provide excellent customer service. A charge of receiving electronic equipment for repairs. Studies are also equipment to detect this problem in the circuit

board. We do inventory equipment by computer data entry and makes repair of this equipment.

Electronic Engineering Technology, (Technical Support) February 2006 – March 2006

Ortho Biology (Pharmaceutical) Manati P.R Practice

In charge to repair drivers and panel circuit’s boards. Work with new PLC programs, modify the ladders program, analyze and fix troubleshooting.

(Soldering circuit’s panel and maintenance). Instrumentation - calibration work areas as temperature controllers, communication system (Hard and Field

Bus), tank pumps, pneumatic systems and hydraulic system. Working in production of cream area. Repairs mechanical system in pneumatic and hydraulic

(machines). (This company changed its name to Johnson & Jensen)

Electrician Assistant September 2005 – October 2005

T.G.M. (air conditioner) Toa Baja P.R. Part time job

Installation of a/c units and HVAC system, breakers circuit panel, electric wiring connections and follow the safety rules of work area. Provides HVAC and a/c

unit’s technical support and repairs systems.

Education

2006 to 2011 Bs. Degree in Science - Electronic Engineering Technology and Associate degree in Instrumentation

Technology

University of P.R. ; Bayamón Campus

2003 to 2006 Associated degree in Science - Electronic Engineering Technology

Institute Technologic Manati Campus, Graduated with Magna Cum Laude

Skill

Programs: Visual Basic 08 & 10, Allen- Bradley (PLC) – (SLC 500, Micrologic 1000, 1200 and Contactors Pico controller), Eagle, Multisim, Pspice &

Latview, Microsoft Office 07 & 10, Window XP, Vista, 7, CI vision system, Omron system Controller, Panel view 300, Robotic : ( Motoman,

Wittman, Goswher).

Knowledge: Analyst panel circuit, Schematic reading, troubleshooting techniques, Soldering & wiring, Multimeters, Fluke, Oscilloscope, Spectrum Analyzer,

IC Programming, Signal generator and tracer. Pneumatic & hydraulic, Transducers, Temperatures transmitter, Contactors and Dymo labels maker (Wiring

identification).

Personal concepts: Hard Worker, Team work and Fast Learning. Awarded with certification in Kaizen, CBT, and FMS on March, 2011

Languages

Bi-lingual (spanich)

References

Available upon request



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