Customer Service Sales

Laurel Youngblood

*** ***** *****, *****, ** ****3

803-***-****

*************@*****.***

OBJECTIVE: To obtain a management position that offers a potential for career advancement.

EXPERIENCE:

Store Manager Hallmark Cards Augusta, GA

February 2012

• Groom and guided associates to management positions

• Received numerous awards for achieving a 7% increase in customer service

• Increased sales in fourth quarter by 5%

• Received Crown Rewards award three times for highest returning customer volume

Assistant Store Manager Hallmark Cards Aiken, SC

June 2009

• Evaluate and appoint potential store candidates

• Organize and motivate objectives for week to be executed in a timely manner

• Process and submit all payroll for associates

Head Key Leader Hallmark Cards Aiken, SC

August 2006

• Lead sales associate in daily tasks

• All banking duties

• Coach sales associate on correct sales floor selling techniques

Sales Associate Hallmark Cards Aiken, SC

February 2006

EDUCATION:

• Summer 2013 Aiken Technical College- Occupational Therapy

• April 2010 Aiken Technical College- Health Unit Clerk certificate

SKILLS

• Excel, Access, Power Point, Microsoft Word

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