Customer Service High School

Yolanda Davis

*** * **** ****** *** Greer, SC *9651 864-***-**** *****.*********@*****.***

Objective

• To utilize my computer experience and skills with an organization that values quality, production and

customer service.

Education

Computer network administrator 08/2010-present greenville technical college

• Major: Computer Network Administrator

computer programming 08/2004-12/2006 charleston southern university

• Computer programming

high school diploma 2002 mauldin high school

• High School Diploma

Skills & Abilities

• I have taken courses in Cisco Router Programming, Visual Basic, and Linux. I am Microsoft

Office proficient and have a typing speed of about 80 wpm.

Experience

Credit representive td bank 04/2013 - present

• Process credit applications for retail card services.

• Analyze credit bureau data and determine the risk of extending credit.

• Process credit limit increases by review credit bureau information.

• Reinstate credit limits by review previous payment history and credit bureau information.

• Calculate and review consumers debt-to-income ratio and decide the risk of lending credit.

Data entry fehrer automotive 05/2011-10/2011

• I was responsible for entering the data from the production day into the plant’s program.

• I was responsible for pulling numbers from the program for the morning manager’s meeting.

• I was responsible for entering the quality paperwork into the system and filing the paperwork.

rework/inspector fehrer automotive 06/2008-05/2011

• Responsible for taking parts off the line and rework the parts to be sent to BMW.

• Inspect the packed parts for defects and return to reworkers if needed.

CUSTOMER sERVICE/CASHIER PUBLIX SUPERMARKETS 08/200*-**-****

• Keep the front of the store clean and be responsible for checking out customers.

collection agent capital management services 01/2007-06/2008

• Collect on past due accounts and enter information into the database.

Gaps in employment are related to school

REFERENCES AVAILABLE UPON REQUEST

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