Service Account

JOANNE A MCCARTHY

*** ******* ****** ? South Boston, MA ? 617-***-****

E Mail ***********@*******.***

EXPERIENCE:

Brookline Bank Brookline, MA

CIF Clerk September 2008-

September 2012

. Retrieve reports from Synergy

. Verify stop payment reports and flag reports

. Retrieve internal transfer reports and post any rejected items

. Verify that all new account signature cards are received and completed

. Verify accuracy of data input for new account openings and file

maintenance for existing accounts which includes account relationship

codes, customer ID, TIN & TIN certification, type/rate/term/maturity

date of CDs, waive service charge codes, source codes

. Maintain verification log for errors and correction

Brookline Bank Brookline, MA

Receptionist November 2007- May

2008

. Answered multi-line telephone.

. Met and greeted visitors.

. Sorted and distributed newspapers

. Handled incoming and outgoing wire transfers in the access wire

database.

. Contacted vendors to order supplies.

. Updated personal information as needed

. Processed mail teller checks

Price Waterhouse Coopers Boston, MA

Receptionist November 2004-

March 2005

. Answered multi-line telephone.

. Met and greeted visitors

. Distributed visitor passes

The Gillette Company Boston, MA

General Clerk October 1993-

August 2003

. Screened packages on x-ray machine

. Logged in and delivered federal express packages.

. Delivered currency for company store to bank

. Distributed bulletins daily

. Handled unknown mail Assisted employees with mail room issues

. Answered phone calls and forwarded to appropriate person

COMPUTER SKILLS: Miser/FSBA, Synergy and knowledge of the Microsoft Office

Suite (including Outlook, Word, Excel).

EDUCATION:

Hyde Park High - Hyde Park, MA

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