Jane N. Knight

864-***-****

Email: ab9vo2@r.postjobfree.com

Senior QA Analyst with expertise in all phases of testing

for client/server, Web applications and system integration

SUMMARY OF QUALIFICATIONS

Over 15 years of QA experience in all phases of life cycle,

including requirements gathering, risk analysis, project

planning, scheduling, testing, defect tracking, management,

reporting, designing test cases, testing environments, white

box, black box testing, experience testing Java/J2EE based web

application.

Adept at using both manual and automated testing tools to

troubleshoot systems, integration, user acceptance, positive

and negative, functionality, object, and regression

Develop use cases, user interface specifications, and user

requirement specification documents.

Liaise with developers, business analysts, and user

representatives in application design and document reviews.

Superior analytical, troubleshooting, communication and

presentation skills.

Experience: Silktest, Remedy, JIRA, Active Directory, Linux,

DNS, Windows 2003 server, Web testing, NAS server testing, lead

small offshore group

PROFESSIONAL EXPERIENCE:

EMC Corporation - Full Time

October 1999- April 2008

Senior Software Engineer

. Received company award as the QA test lead as part of the Feature

Integration Team for a key company EMC Network Attached Storage

project

. Test development feature lead for new release features working with

offshore group

. Automation test development and manual testing of Web User Interface

for NAS data storage server which included file system integration and

kernel testing of the NAS software

. 5+ years experience with Active Directory, DNS and LDAP-based

directory services and Meta directory technology.

. 3+ years experience Windows domains administration including Windows

Server 2003

. SQL Server 2008 exposure

. Installation of networking standards and peripherals

. Experience and knowledge of signed certificates for Windows 2003 and

Windows 2000 applications and Web based administrative application and

security testing.

. Application compatibility testing with Vista client for EMC MMC snapin

application

. Broad understanding of SDLC processes using appropriate testing

approaches (unit, acceptance, white box, black box, automated,

performance, etc)

. Work with the different groups to help achieve the project goals set

by the project schedule:

Offshore DVT group, Development, Stress, Performance, DVT in both the

CIFS and NFS environment both locally and across sites (North

Carolina and Massachusetts office

. Proficient at writing test cases and designing testing environments.

. Installation and configuration of NAS Red Hat Linux server test

environments

. In-depth knowledge and implementation of test methodology which

includes understanding and interpreting user needs and goals,

development models, testing, documentation and version control

Java web based administrative interface and XML interface and Command

Line Interface

. Proficient in W2K3,W2K, XP, UNIX, Linux operating systems and CIFS

. Remedy defect tracking system- 8 years

. Creation of test scripts using Silk Test Tool - 6 years

. Creation of testing documentation in the form of test tool tutorials,

test plans, and user feature behavioral specification

. Classes: Windows 2003 Sever - 6 week class: October 2003, Six Sigma

Advocacy Training

. 3 day Exploratory Testing Methodology Class: February 2004- Presenter:

James Bach

Exide/Powerware Corporation 1998 - 1999

Intermediate Software Test Engineer, Raleigh, NC

. Supported Software Development Life Cycle processes in conjunction with

application development groups.

. Created and maintained configuration management build scripts to support

the development environment.

. Maintained and supported version control software and issue tracking

software.

. Provided appropriate ongoing project communication with supervisor/team

leader and end customer.

. Defined work progress and critical issues to ensure positive

understanding of project status.

. Testing of UPS monitoring software on Win98,NT, 2000, IBM AIX, Solaris,

HP, DEC, SCO UnixWare

. Creation and implementation of formal test plans and test cases to

adhere to ISO 9000 standards

. Testing of a major Java software client/server project in a win32 and

jre1.8 environment which includes testing of the web Help files

. Build engineer for the above major project using Visual SourceSafe

. Setting up and administration of the defect tracking software (Track

Record) which included creation of queries

. Setting up and implementation of Silktest for Java applications

Trio Information Systems, Inc.

1997- 1998

Quality Assurance Engineer, Raleigh, NC

. Senior level testing of telecommunications datafax/voice software with

major modem manufacturers such as Motorola, Boca, Multi-Tech, Rockwell

with Win95, NT 4.0

. Structuring of testing methodology

. Writing and implementation of test plans and cases

. Extensive knowledge and use of debugging tools with the product

. Advanced technical ability to install/troubleshoot external and internal

modems to work with systems and product

. Testing of product in Japanese, Korean, and Chinese (includes characters

and voice)

Education: 2 years of college course work at Durham Technical College

Guardian ad Litum for 3 years for the State of North Carolina

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