Jane N. Knight
Email: ***********@*****.***
Senior QA Analyst with expertise in all phases of testing
for client/server, Web applications and system integration
SUMMARY OF QUALIFICATIONS
Over 15 years of QA experience in all phases of life cycle,
including requirements gathering, risk analysis, project
planning, scheduling, testing, defect tracking, management,
reporting, designing test cases, testing environments, white
box, black box testing, experience testing Java/J2EE based web
application.
Adept at using both manual and automated testing tools to
troubleshoot systems, integration, user acceptance, positive
and negative, functionality, object, and regression
Develop use cases, user interface specifications, and user
requirement specification documents.
Liaise with developers, business analysts, and user
representatives in application design and document reviews.
Superior analytical, troubleshooting, communication and
presentation skills.
Experience: Silktest, Remedy, JIRA, Active Directory, Linux,
DNS, Windows 2003 server, Web testing, NAS server testing, lead
small offshore group
PROFESSIONAL EXPERIENCE:
EMC Corporation - Full Time
October 1999- April 2008
Senior Software Engineer
. Received company award as the QA test lead as part of the Feature
Integration Team for a key company EMC Network Attached Storage
project
. Test development feature lead for new release features working with
offshore group
. Automation test development and manual testing of Web User Interface
for NAS data storage server which included file system integration and
kernel testing of the NAS software
. 5+ years experience with Active Directory, DNS and LDAP-based
directory services and Meta directory technology.
. 3+ years experience Windows domains administration including Windows
Server 2003
. SQL Server 2008 exposure
. Installation of networking standards and peripherals
. Experience and knowledge of signed certificates for Windows 2003 and
Windows 2000 applications and Web based administrative application and
security testing.
. Application compatibility testing with Vista client for EMC MMC snapin
application
. Broad understanding of SDLC processes using appropriate testing
approaches (unit, acceptance, white box, black box, automated,
performance, etc)
. Work with the different groups to help achieve the project goals set
by the project schedule:
Offshore DVT group, Development, Stress, Performance, DVT in both the
CIFS and NFS environment both locally and across sites (North
Carolina and Massachusetts office
. Proficient at writing test cases and designing testing environments.
. Installation and configuration of NAS Red Hat Linux server test
environments
. In-depth knowledge and implementation of test methodology which
includes understanding and interpreting user needs and goals,
development models, testing, documentation and version control
Java web based administrative interface and XML interface and Command
Line Interface
. Proficient in W2K3,W2K, XP, UNIX, Linux operating systems and CIFS
. Remedy defect tracking system- 8 years
. Creation of test scripts using Silk Test Tool - 6 years
. Creation of testing documentation in the form of test tool tutorials,
test plans, and user feature behavioral specification
. Classes: Windows 2003 Sever - 6 week class: October 2003, Six Sigma
Advocacy Training
. 3 day Exploratory Testing Methodology Class: February 2004- Presenter:
James Bach
Exide/Powerware Corporation 1998 - 1999
Intermediate Software Test Engineer, Raleigh, NC
. Supported Software Development Life Cycle processes in conjunction with
application development groups.
. Created and maintained configuration management build scripts to support
the development environment.
. Maintained and supported version control software and issue tracking
software.
. Provided appropriate ongoing project communication with supervisor/team
leader and end customer.
. Defined work progress and critical issues to ensure positive
understanding of project status.
. Testing of UPS monitoring software on Win98,NT, 2000, IBM AIX, Solaris,
HP, DEC, SCO UnixWare
. Creation and implementation of formal test plans and test cases to
adhere to ISO 9000 standards
. Testing of a major Java software client/server project in a win32 and
jre1.8 environment which includes testing of the web Help files
. Build engineer for the above major project using Visual SourceSafe
. Setting up and administration of the defect tracking software (Track
Record) which included creation of queries
. Setting up and implementation of Silktest for Java applications
Trio Information Systems, Inc.
1997- 1998
Quality Assurance Engineer, Raleigh, NC
. Senior level testing of telecommunications datafax/voice software with
major modem manufacturers such as Motorola, Boca, Multi-Tech, Rockwell
with Win95, NT 4.0
. Structuring of testing methodology
. Writing and implementation of test plans and cases
. Extensive knowledge and use of debugging tools with the product
. Advanced technical ability to install/troubleshoot external and internal
modems to work with systems and product
. Testing of product in Japanese, Korean, and Chinese (includes characters
and voice)
Education: 2 years of college course work at Durham Technical College
Guardian ad Litum for 3 years for the State of North Carolina