Customer Service Data

Zachary M. McCool

*** ******* ***** ****, *.C. **513 919-***-**** ********@*****.***

Objective

I seek to gain employment for the Associate 1, Quality Control #1

position with Creative Service Solutions.

Education

North Carolina State University, Raleigh, N.C.

B.A. English (Language, Writing & Rhetoric. May 2012

Coursework

• ENG 426: Analyzing Style

• ENG 317: Designing Web Communication

• ENG 325: Analysis of Scientific and Technical Writing

Experience

Specimen Accessioner April 2013 to Present

LabCorp, Raleigh, N.C.

• Preformed extensive amounts of data entry and maintained a high level of

accuracy.

• Handled and packaged specimens in a laboratory environment.

• Prepared all received specimens for testing.

• Reviewed, scanned, copied and filed documents.

Research Technician October 2012 to December 2012

Department of Entomology at North Carolina State University, Raleigh, N.C.

• Collected dragonfly larvae from rivers in the Sandhills of North Carolina.

• Identified collected dragonflies in a laboratory setting.

• Performed data entry and data analysis.

Research Technician May 2012 to October 2012

Department of Entomology at North Carolina State University, Raleigh, N.C.

• Supervised the collection of data at various research sites throughout

North Carolina.

• Conducted additional work in greenhouses.

• Gathered and processed data in a laboratory setting.

• Entered data that was collected and presented collected data in an

organized fashion to my superiors.

• Filed and made necessary copies of collected data.

• Reared and handled insects.

• Primarily worked with tobacco, strawberries and soybeans

Technician Assistant May 2010 to April 2012

Department of Entomology at North Carolina State University, Raleigh, N.C.

• Aided in the conducting of experiments and the collection of data at

various research sites throughout North Carolina.

• Conducted additional work in greenhouses.

• Gathered and processed data in a laboratory setting.

• Organized and filed data after it had been processed.

• Used Microsoft Excel and ImageJ to organize and process data.

• Reared and handled insects

• Primarily worked with tobacco, strawberries and soybeans.

Technician Assistant May 2007 to January 2010

United States Department of Agriculture (Agriculture Research Service) Raleigh,

N.C.

• Aided in the conducting of experiments and the collection of data

• Developed leadership skills by aiding in the training of student interns.

• Used Microsoft Excel to organize and process data.

• Extensive work with soybeans and winter wheat.

Sales Associate December 2006 to April 2007

Hollister Co., Raleigh N.C.

• Maintained inventory and set up merchandise displays.

• Developed sales and customer service skills.

Skills

Computer: Microsoft Office Suite, ImageJ, Windows XP, Social Media tools,

HTML and CSS

Personal: Excellent verbal communication skills, flexible, resilient, excellent

problem solver, quick learner, able to work well with a team or individually,

attention to detail, fast and accurate data entry

Interests

Sports (football, basketball and hockey), Hiking, Spanish and Irish Culture, Travel

Contact this candidate