Manager Account
Resume:
JENNIFER PAPAGEORGE
**** ******* ****, ******, ** 75126
**************@*****.***
EXPERIENCE:
RICHIE AUTO TRANSPORT - 04/2011 - Present
SAFETY COMPLIANCE DIRECTOR
Dispatch and supervise a group of drivers.
Monitor and train drivers to promote company safety
Route or pre-plan delivery of freight to ensure on-time service
Develop plans to deal with possible interruptions in delivery
Constant direct contact with the drivers regarding schedules, delivery
times, damages & truck issues
Become involved in the financial analysis as it relates to the
specific profit-and-loss statements
Monitor compliance with safety and Department of Transportation
regulations
Utilize Qualcom data to provide information in all aspects from the
drivers to the customers
Knowledge base of guidelines pertinent to DOT/FMCSA rules and
regulations
ACCOUNT MANAGER
Produce daily reports of trucks available and freight ready to
move
Work closely with customers to prioritize loads according the
customers delivery needs,
using outside carriers when necessary to ensure timely
deliveries
Send out daily emails to customers updating what they will be
receiving and ETA on shipment delivery
Proactively available for direct contact with our customers to review
any possible issues that may arise
Daily contact with outside carriers obtaining signed delivery receipts
& ensuring quality deliveries
A/R & A/P - Daily review of delivered units to upload dates to send
out our invoices
Daily review of signed delivery receipts matching invoices from
outside carriers and sending
payments accordingly
CLAIMS PROCESSOR
Very close contact with contact with customers regarding any damages
sustained during transport
Review of delivery receipts to determine transport damage
Maintaining reports on drivers/dealers/damages
EVENTS COORDINATOR
Responsible for scheduling and coordinating all travel arrangements
for the office staff
Organizing and coordinating all corporate events
DALE T. JACOBS D.D.S. GENERAL DENTIST-R.D.A.
FRONT OFFICE COORDINATOR - 2005-2011
T. BOB DAVIS D.M.D. - GENERAL DENTIST
OFFICE MANAGER 2000 - 2005
REFERENCES
Steve Gedeon Dusty Austin
Supervisor Traffic Operations Owner
Mercedes-Benz USA Austin Masonry
Montvale, NJ Irving, TX
EDUCATION: UNIVERSITY OF NORTH TEXAS - Bachelor of Science in
Kinesiology - 1992
SKILLS: QUICKBOOKS AND EXCEL
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