Customer Service Manager
Resume:
Grace Esther Wikstrom
Tasmania, Australia
Contact number: 646-***-****
Email: *********@****.***.**
November 7th 1992
Date of birth:
Objective:
I have recently finished working for a summer at Beber Camp in Wisconsin, United States. I am looking for a position in customer service in the Toronto area. I am a hard
working employee who has an exceptional customer service record. I am very flexible with hours and am always willing to be called in to work on short notice.
Key Skills:
• Communication. Through my work at The Telegraph Hotel and Bakers Delight I have learnt invaluable communication skills. I am confident engaging with a variety of
customers in both positive and negative situations.
• Customer service. Customer service is number one to me no matter what job. I am always friendly to customers and treat them with the utmost respect.
• Adaptability. I have worked with a variety of people in a variety of positions. I enjoy being challenged in a new environment and am always willing to give my best effort.
Work History
B'nai B'rith Beber Camp Summer 2013
Position: Camp Counsellor/Newspaper Specialist
http://bebercamp.com/
The Telegraph Hotel December 2012 – June 2013
Position: Bar Tender
Bakers Delight June 2009 – June 2013
Position: Sales Assistant
http://bakersdelight.com.au/
Snug Tavern 2006 – 2007
Position: Kitchen Attendant/Waitress.
Education History:
University of Tasmania: 2010 – 2012
Course of study: Bachelor of Arts/Bachelor of Laws
Hobart College: 2008 – 2010
Taroona High School: 2004 – 2008
Current Certificates:
Behaviour Management Completed: 2013
Apply First Aid (also known as Completed: 2012 – (Valid until November 2015)
Senior First Aid or Workplace
Level 2)
Certificate 3 in Retail Completed: 2011
Responsible Service of Alcohol Completed: 2008
(Australia)
References:
Damien Smith
Store Manager/Owner, Bakers Delight Kingston
Contact:
Work +61-03-622*-****
Mobile +61-407-***-***
Email ********@*******.***
Agatha Parrella
Sales Supervisor, Bakers Delight Kingston
Contact:
Work +61-03-611*-****
Mobile +61-400-***-***
Email **************@*******.***
Samantha Tame
Bar Manager, Montgomery's Bar
Contact:
********.****@**.***
Contact this candidate