Customer Service Sales

Daniel Tobin

** ****** ** ****** - 860-***-****

Torrington, CT 06790 Email - ***.*.*****@*****.***

Education

Bachelor of Arts (2008)

Charter Oak State College, New Britain, Connecticut

Major in English and Literature

Associate of Science (1999)

Northwestern Connecticut Community College, Winsted, Connecticut

Major in English

Experience Related Work Experience

Muller, Incorporated, Philadelphia, Pennsylvania (July 2008 -

Present)

Point of Sale Administrator

- Coordinated Marketing Programs for Sales and

Merchandising teams

- Organized, distributed, and tracked the use of

marketing tools

- Independently maintained inventory accuracy

- Implemented new strategies to increase efficiency in

work flow and accountability in inventory depletion

- Primary contact for all Sales/Marketing personnel,

fielding outside calls and emails

- Streamlined inventory record keeping and processing

- Initiated and hosted routine meetings on department

improvement

- Mentoring and staff development

- Received and verified all shipments and coordinated

their destination

- Created, worked with, and received purchase orders

- Shipping with UPS, both domestic and international

- Prepared orders for outside vendor distribution

- Mentored and developed employees

J & M Sales, Torrington, Connecticut (January 2005 - June 2008)

Merchandising Director/ Warehouse Operations

- Managed daily routes and warehouse procedures

- Pulled product orders and prepared trucks for

delivery

- Loaded and unloaded trailers with forklift

- Inventory control and order verification

- Scheduled regional marketing efforts

- Supervised personnel for proper execution

- Display planning and building, store resets

- Coordinated with sales and service departments to

ensure efficiency

- Supervised spatial management and volume sales at

chain stores

Mount Claire Water Company, Torrington, Connecticut (June 2002 -

December 2004)

Plant Manager

- Managed and tracked inventory for regional company

- Developed event setups for local entertainment events

- Assisted with quality control of product, customer service,

and maintenance

Skills

- Microsoft Office, Google Documents, and Open Office

- Knowledgeable of AWARD and VIP inventory

systems.

- UPS Software Shipping

- Proficient with Internet research and email.

- Spatial management, time efficiency

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