Customer Service High School
Resume:
LaShunda Carter
***** ********** ***** ***. ****
Houston, TX, 77069
**********@*****.***
Education
University of Wisconsin-Madison Undergraduate 2011-2015
Social Work/ Sociology Major
Business Minor
Skills
Over four years job experience and volunteer experience
Reliable
Hardworking
Thorough
Great customer service skills
Punctual
50 wpm
Experience
Volunteer
Youth Health Service Corps 2008-2009
Volunteer at different health sites
Salvation Army- Feed the Kids 2010-2011
Make lunches for children and homeless
Boys and Girls Club of Dane County-Family Voices- October 2011-June 2012
Mentor/Tutor (Every Saturday)
Mentor and Tutor diverse children -aged 6-12 years
Help engage in learning while having fun
Work
Adkins Counseling Services- Milwaukee, WI 2006- 2009
Office Assistant
Clerical duties
Copying/printing notes
Organizer
Assistant duties
Center Street Library-Milwaukee, WI 2009-2011
Library Circulation Aide
Answering multi-line telephones
Scripted call service for customers
Data Entry for customers
Circulation desk and Customer assistance
Checking in and out books
Sorting books
Shelving books
Library card registration
Cashier
Nightly Library pickup
Stamping old books/shredding
Pops Club Dining Hall-Madison, WI September 2011-May 2012
Team Member
Prepare/Cook Food
Stock and inventory food and supplies
Serve Hot/Cold food items
Wash Dishes
General Cleaning (sweep, mop, etc.)
Work Catering Events
Boys and Girls Club of Dane County- Madison, WI January 2012-June
2012
High School Program Staff
Monitor all High School Teens
Run Teen Programing which includes:
(LITE tutoring, Men and Women’s Empowering Groups,
Healthy Eating Habits Group and weekly field trips
as incentives)
Individual and Group tutor for teens
Support Staff for teens
UW People Program - Madison, WI June 2012-July 2012
Summer High School Counselor Position 3 Week
Counselors for high school students
Live in the dorms on campus
Monitor students (18 hours/day)
Are in class with them which include math reading, science, and act prep
Give teens breakfast, lunch, and dinner
Support all teens as a role model
This program is to prepare high school teens for college life and
counselors first hand played an important role in mentoring and
protecting all teens during the program, while also executing fun
activities and meeting new people during the three week program.
Play and Learn- Madison, WI September 2012- June
2013
Madison Metropolitan School District
Fun/educational play for children from birth up to 5 years and their parents
Assistant to Care Workers
Help set up/Put up play area in different settings
Assist with Snack/Clean up
Engage in play/learning with children
Salvation Army Community Center- Madison, WI January 2013- June 2013
After School Teacher
Lead Classrooms
Plan and implement daily activities for students
Drive Salvation Army Van
(Field Trips and Pick students up from school)
Assist with Snack and Dinner
Provide tutoring for students
Monitor classroom to best of ability and insure safety of all students
Corporate Kids Events, Inc.-Houston, TX July 2013-July 2013
NFED Conference Childcare Counselor
(National Foundation Ectodermal Dysplasias)
-Provide play time and fun activities for children
-Engage children in all activities
-Ensure safety of all children at all times
-Provide snack and dinner to all children
Fast Eddies- Houston, TX July 2013-August 2013
Server-Customer service and sales
-Service and assist all customers
-Cook food
-Serve drinks
-Clean entire building
-Data Entry
* References are available upon Request
Contact this candidate