Customer Service Sales

Jessica Stawicki

***** ******** **** **.

****************@*****.***

Phone: 713-***-****

Objective

I am a hard working; very determine young lady that is dedicated to anything I put my mind to.

Looking for the opportunity to make a difference in your establishment and to help improve the

needs of my superiors and to achieve the goals of the company.

Employment History

Popeyes PTEX Corp. September 08 – February 11

Shift Leader

I began as a cashier, but then earned skills in other areas as cook, preparatory of food, and bagger. I

also showed leadership skills towards those who were learning, trained new employees, and

satisfied customer needs.

Payless Corp. April 2011 October 2011

Sales Associate

I help customers with their shopping, give fashion/different style advice and love to help the

customer to make it a positive and loving experience every time they visit Payless. I also help

organize merchandise that arrives twice a week and make sure every shoe is in its proper location

such as size, brand, color, and style.

Victoria Secret October 2011 July 2013

Sales Associate

Gave our customers the best experience by helping their every need and answering all of their

questions. I explained the quality of our product and insured the comfort and fashion of our styles. I

managed and organized the inventory in the stock room. Improved sales and customer service. I also

used the Cash Register to check out customers in a speedy and organized manner.

Achievements

Spanish Honor Society Award awarded to active members in the society and shows great

leadership skills towards the community.

President's Education Award program presented to students in recognition of outstanding

academic excellence.

Certificate of Academic Recognition in Math and Science

American Veterans National Award awarded for diligence in the discharge of duties and

willingness to serve both God and Country for the mutual benefit of all.

Helped improve sales in Popeye’s Ptex and making it the 3rd best in the nation by helping improve

team effort, speed of service and customers appreciation.

Education

I graduated from Cy Ridge in the top 10 percent of class of 2009. I was involved in extra curricular

activities such as ROTC, Cross country, Spanish Honor society, and Citizen Bee for History

Skills

Languages : Bilingual, Fluent in English and Spanish, beginners French

Proficient in computers, researching information, and communication skills. Have problem solving

and critical thinking skills.

Interpersonal Skills Able to get along well with co workers and accept supervision. Received

positive evaluations from previous supervisors.

Flexible Willing to try new things and am interested in improving efficiency on assigned tasks.

Attention to Detail Concerned with quality. Produce work that is orderly and attractive. Ensure

tasks are completed correctly and on time.

Hard working Throughout high school, worked long hours in strenuous activities while attending

school full time. Often managed as many as 40 hours a week while in school and other structured

activities while maintaining above average grades.

Customer Service Routinely handled as many as 200 customer contacts a day. Averaged lower

than a .0001 percent complaint rate and was given the "Employee of the Month" award in second

month of employment.

Cash Sales Balanced register and prepared daily sales summary and deposits.

Reliable Excellent attendance record

Interest

Cross country is a sport that I enjoy because the running not only relaxes me but also gives me time

to think about my goals and what I am aiming to achieve. During training season I try to work as a

team to help improve the other runners to push themselves to their own limit and to teach them

anything is possible to achieve only if they put their mind to it. Also I try to remember a quote my

instructor told me “To try less than your best is to sacrifice the gift"

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