Customer Service Manager

D ONNA MAR IE CALDERONE

**** ****** ***

Raleigh, NC 27604

919-***-**** Cell

Email **************@*****.***

RESUME

Objective : To secure a rewarding and long term position where I can utilize my

customer service, administrative and accounting skills in conjunction with my

i nterpersonal skills.

Key Qualifications: MS Word, Quick Books Pro, Type over 80 WPM, Excel, Power

Point, permitt ing, code enforcement, bank reconciliation and all phases of billing and

collecting.

H ighlights of Qualifications: Dedicated, self-disciplined employee that effectively

coordinates the needs of co-workers, management and customers. Will go the extra

m ile to gain valuable experience and knowledge. Strong ability to delegate

responsibility with accurate execution. H ighly successful at team motivation and

excellent interpersonal and communication skills.

E ducation:

08/73-06/77 Brooklyn Academy Preparatory H igh School

Brooklyn, New York

Employment:

08/2012-Present Red Alert Security & Alarm Systems, I nc.

Pompano Beach, Florida

Sales Manager/Senior Administrative Assistant Work remotely

for Florida Corporation Senior Administrative

Assistant, A/P

A/R, billing and collections.

06/97-08/12 Red Alert Security & Alarm Systems, I nc.

Pompano Beach, Florida

Director of Operations- Alarm contracting and monitoring,

Permitting, code enforcement, A/P, A/R, Quarterly billing with

Quick Books

And Collections.

06/94-06/97 Investments Limi ted

Boca Raton, Florida

Sales/Property Manager Commercial

06/90-06/94 A-Christian Glass & M i r ror of South Florida

Delray Beach, Florida

Scheduling Coordinator, Service Mgr., Permitt ing and Code

enforcement,

08/87-06/90 Body Snatchers, LTD

Sales Retail Women’s Junior Sportswear Apparel

Ran showroom sold to Buyer’s from Sachs Fifth Bloomingdale’s

and varies others. Worked in conjunction with factory for

pattern making and marking and

G rading.

R eferences Available Upon Request

Contact this candidate