Customer Service Representative
Resume:
TYRONE SIMON
**** ******* ****, ******** ** *****
843-***-****- Cell
*******************@*****.***
Experience
September 2008 – Present
City of Florence, South Carolina Florence, SC
Zoning/Codes Inspector
Responsibilities include, but are not limited to the issuance of building permits and certificates of
occupancy. Serves notice of ordinance violations and processes such violations. Inspects abandoned
vehicles, vacant lots, and construction sites for code violations. Maintains public records of violation
notices, permits, and certificates, with accompanying plans and documents. Revokes permits or
project approvals based on false application statements or misrepresentations. Issue written stop
orders for work done contrary to the provisions of the Zoning Ordinance or an approved Certificate
of Zoning Compliance. Institutes appropriate action or proceedings to prevent unlawful erection,
construction, reconstruction, alteration, repair, conversion, maintenance, or use of property. Initiates
legal action after consultation with the Zoning Administrator, and such other local officials as
appropriate. Appear before the City Planning Commission and the City Board of Zoning Appeals to
furnish information helpful to these groups in reaching decisions. Performs other related duties as
assigned.
March 2005 – September
2008 City of Florence, South Carolina Florence, SC
C MOM Compliance Inspector
Managed, operated and maintained all parts of the collection system. Provided adequate capacity to
convey base flows and peak flows for all parts of the collection system. Performed all feasible steps to
stop, and mitigate the impact of sanitary sewer overflows for all parts of the collection system.
Provided notification to parties with a reasonable potential for exposure to pollutants associated with an
overflow event. Developed a written summary of the City of Florence CMOM Program and made it
available to any member of the public upon request. Performed other related duties as assigned.
March 2004 – March
2005 City of Florence, South Carolina Florence, SC
Wastewater Plant Operator
Monitored the performance of all equipment, gauges and charts in the treatment plant and pump
stations. Recorded statistical data concerning plant operations. Maintained, operated, repaired and
replaced equipment as necessary. Operated, maintained, and repaired malfunctions at the wastewater
treatment plant; repaired gauges, pumps, filters and other controls and equipment. Maintained,
modified and repaired instrumentation and control equipment including recorders, flowmeter and other
water quality monitoring equipment. Operated and maintained sewage pump stations. Cleaned wet
wells and operated pumps and valves to control and adjust flow and treatment process. Performed other
related duties as assigned.
Tyrone Simon
April 2002 -
March 2004 City of Florence, South Carolina Florence, SC
Meter Reader
Read residential and commercial meters for the water utility using hand-held computers. Performed
data entry in hand-held computers. Identified and reported any condition or malfunction of water
meters that would require repair. Performed “upload/download” of meter routes and data. Checked
and re-arranged reading sequence for meter locations to improve reading efficiency. Cleaned water
meters and water meter boxes. Performed duties of a Customer Service Representative and Utility
Service Attendant in his/her absence on as “as needed basis”, as assigned. Contacted customers
relative to meter location or access problems in person, by phone or in writing. Operated a City
vehicle in daily performance of duties. Performed other related duties as assigned.
October 2001 -
April 2002 City of Florence, South Carolina Florence, SC
Utility Operations Maintenance Worker
Performed such duties as moving equipment, installation and repair of water and sewer lines and
connections, cutting pavement, excavating, shoveling and filling ditches, and assisted in installing
and repairing water and sewer lines and connections, required working in all weather conditions.
Performed other related duties as assigned.
Licenses/Certifications
May 2005 – Present - State of South Carolina Certified Biological Wastewater Treatment Operator
2010 – Present – American Heart Association Basic Life Support (BLS) Instructor
Diploma – Mechanics Institute, Plumbing Design
References
References are available on request.
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