Customer Service Assistant
Resume:
To Whom It May Concern:
I am in pursuit of a position and very eager to work in an industry
that will allow me to utilize my combined talents, and creativity at
maximum potential for the benefit of all concerned.
I have experience in the field, possess strong analytical skills, and
have an excellent work ethic. I have negotiation skills and I'm detailed
orienented. I adapt easily and learn quickly and have the ability to work
on my own. I am confident that I would be an asset to any organization. A
position with your company would enable me to combine my interest, training
and work experience.
I would appreciate your reviewing my resume and would welcome the
opportunity to meet with you to discuss how my goals and capabilities may
match your needs.
I look forward to hearing from you soon.
Sincerely yours,
Elijah Barrows
347-***-**** mobile
347-***-**** home
?Achievement-Driven ?Reliable ?Goal-Oriented
?Organized ?Personable ?Results-Oriented
Summary of Qualifications and Skills
? Self-starter with an effective combination of organizational and
communication skills
? Solid analytical research and problem solving abilities on both PC and
Mac platforms
? Excellent customer service and office management skills
? Total proficiency in Microsoft Word
? Well versed on various e-mail clients
Education
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
New York, NY
A.A. In Liberal Arts with a Minor in Psychology - December 2009
Work Experience
GSS Security SERVICES INC.
New York, NY
Licensed Unarmed Guard
March 2013 - PRESENT
* Provides high level security to corporate clients
* Maintains a safe and secure environment by monitoring the premises of
corporate events
* Completes reports by recording observations, information, occurrences,
and surveillance activities and interviewing witnesses
* Licensed unarmed security guard in state of New York
Epic Security Company
New York, NY
Licensed Unarmed Guard
May 2009 - PRESENT
* Licensed unarmed security guard in state of New York
* Ability to handle typical and crisis situations efficiently and
effectively at client site.
* Ability to provide quality customer service.
* Patrolled parking lot and performed vertices of buildings hourly.
Police Athletic League
New York, NY
Assistant Counselor (Morgan Stanley)
June 2008 - August 2008
* Lead participants in activities designed to improve confidence and
cooperation.
* Assisted head counselor by seeing that recreational activities took
place in a safe and timely manner.
The Gap
New York, NY
Stock Assistant
October 2007 - June 2008
* Assist in processing stock receipts.
* Maintain stockroom for Gap, Gap Body, and Gap Kids.
* Courteously answer costumer inquiries of Gap products.
Borough of Manhattan Community College
New York, NY
Computer Services Assistant
August 2007- December 2007
* Assist technicians in support and maintenance of student-use
computers, and peripherals.
* Assist with the installation and user training on new and updated
computer equipment and software.
Universal Survey Center
New York, NY
Customer Service Representative
January 2007 - May 2007
* Engaged clients from target demographic in surveys, as specified by
media client
* Edited survey data.
* Responded to data inquires.
SUNY Oneonta
Oneonta, NY
Facilities Manager
September 2005 - December 2006
* Ensured gymnasium and related equipment was in proper working order.
* Took inventory of equipment.
* Checked members of the student body into the facility.
SUNY Oneonta Bookstore
Oneonta, NY
Cashier
September 2005 - December 2006
* Assisted customers with purchases and returns.
* Reconciled cash and credit card sales receipts.
* Took inventory of merchandise.
Police Athletic League
Bronx, NY
Assistant Counselor
June 2001 - May 2005
* Lead participants in activities designed to improve confidence and
cooperation.
* Assisted head counselor by seeing that recreational activities took
place in a safe and timely manner.
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