Customer Service Sales
Resume:
NGOZI UCHECHUKWU
Chestermere, AB T1X 1T8
********@*****.***
“A customer service oriented professional with very good communication and interpersonal skills
resulting in customer satisfaction and cooperative team work. Very motivated to bring forward
my skills and strong work ethic while being employed with your organization.”
Highlights of Skills and Qualifications:
• Very good listening abilities evidenced by assessing and appropriately addressing students’
academic and social needs.
• A quick learner with the ability to provide information to the customers regarding the store
and its merchandise
• An effective communicator and a very cooperative team player
• Good working knowledge of MS Office Applications including Word Excel, Power Point,
Outlook Express and Internet
Related Experience and Skills:
Chestermere Pizza & Convenience Store 300 Merganser Drive, West
Chestermere
Service Attendant June 2013 to
date
• Prepare different specialty pizzas
• Greet customers and help them identify their needs
• Take orders by phone or otherwise and ensure they are timely effected
• Receive and enter/record payment
• Package customers’ purchases in appropriate containments
• Assist in cleaning and proper arrangement of shop and pizza utensils.
Swiss Watch Shop Ltd Apapa, Lagos State,
Nigeria
Sales Executive 1989 to
1990
• Supervised sales staff, procurement and marketing of goods.
• Conducted market research and performed basic accounting tasks including book keeping.
• Greeted customers and helped them identify their needs.
• Advised customers on the use and care of merchandise and answered questions regarding the
store and its merchandise.
• Assisted customers with returns and exchanges of merchandise.
• Wrapped customers’ purchases or arranged for delivery.
• Estimated or quoted prices, credit terms, trade-in allowances and warranties.
• Stocked shelves and maintained display areas.
Other Work Experience:
Michael Okpara University of Agriculture Umudike, Abia State,
Nigeria
Lecturer
1999 to 2013
• Conducted university courses for undergraduate and graduate students as following:
Food Microbiology
Cereal Technology
Dairy Science and Technology
Biotechnology
Meat Science
Food Fermentations
Fruits and Vegetables Processing
• Prepared and delivered related lectures to students.
• Stimulated class discussions and critical thinking.
• Administered and graded examinations and assignments.
• Directed research of other graduate students working for advanced academic degrees.
• Conducted research and published the findings in professional journals.
• Performed related duties, such as advising students on academic and vocational curricula.
• Attended conferences, seminars, workshops and relevant training programs to keep abreast
with the new trends and technology.
• Supported head of faculty, head of department as member of some important committees.
Education:
Girls’ Secondary School Umuahia, Abia State,
Nigeria
West African School Certificate (WASC) 1974 to
1979
Federal University of Technology Akure, Ondo State,
Nigeria
Bachelor of Technology in Food & Industrial Microbiology 1982 to
1987
Students’ Industrial Work Experience Scheme (SIWES) Jos, Plateau State,
Nigeria
Internship Student March to September
1986
• Assisted in maintaining and reinforcing good manufacturing practices, as well as appropriate
water treatment procedures.
• Participated in maintaining standards of raw materials and finished products by inspecting,
sampling and testing. Constantly ensured quality control
• Assisted in organizing and conducting training programs for production and laboratory staff.
References:
Prof. G. I. Onwuka Michael Okpara University of Agriculture, Umudike, Abia State,
Nigeria
Phone: 011 234 706-***-****
Mr. D. Elekwa
Phone: 403-***-****
Contact this candidate