Project Manager Management
Resume:
MICHAEL J. MCCONCHIE, PMP
Oak Hill (Herndon), VA 20171-2505
703-***-**** *************@***.***
PROFILE
Professional client and vendor facing IT Project Manager, Business
Requirements Analyst, Systems Integrator, Product Manager and Payment
Network Operations Manager.
Adept at -
. Project Management
. System Development Life Cycles (SDLC)
. Functional and Detail Design, Programming, Testing, Systems Integration
Testing, Quality Assurance Testing, Certification and Implementation
. Financial Institution and Merchant Payment Network Operations
. Debit, Credit, ACH, Electronic Benefit Transfers (EBT) and EMV
. Transaction processing, settlement and reconciliation
. Payment Networks, Gateways and Processors
PROFESSIONAL EXPERIENCE
Owner - Electronic Transfer Business Solutions
Independent Sr. Project Manager, Requirements Business Analyst, Consultant,
Contractor
Oak Hill, VA
March 2010 - Present
Services provided include the creation and/or management of project
charters and scope; business functional and non-functional requirements;
resource plans, tasks and project plans; time and cost estimates; plan
execution; risks and change control; implementation and closure.
Direct Client - iConma, Detroit, MI
Senior Project Manager, Consultant
July 2012 - May 2013
iConma Client - Discover Financial Services, Columbus OH
Provided project management, business requirements analysis
and process re-engineering for-:
. Euro, MasterCard and Visa (EMV) readiness
. The certification and implementation of merchant
payment acquirers and card issuers
Direct Client - Repeat Consultants, McLean, VA
Senior Project Manager, Consultant
September 2011 - March 2012
Repeat Client - Royal Bank Ontario Canada and Rocky Mount NC
Provided project management, business requirement analysis for:
. Royal Bank of Canada and their US affiliate's conversion
to PNC Bank
. Designed and implemented Investment Portfolio Management
and Enterprise General Ledger applications for the launch of a new online
bank for cross border customers
Direct Client - Encore Financial Services
Senior Project Manager, Consultant
April 2010 -September 2011
. Performed analysis of each credit union's transactions,
income, expense and contracts which was used to communicate what would be
different following the conversion to the CO-OP Network
. Provided project management and business analysis for Encore's
100+ credit union participant's conversion from the Encore Financial
System's debit, credit, ATM and shared branching processing platform to CO-
OP Network's processing platform
. Credit Unions included but not limited to - the White House,
Congressional, Senate, the State Department, Pentagon, Department of
Justice, FBI, NASA, Municipal Employees of Baltimore MD, PAN American and
World Health Organization
Employee - MasterCard Worldwide, Purchase NY and O'Fallon MO
Sr. Business Analyst, Consultant
September 2008 - March 2010
Provided project management, business requirement analysis for:
. Defined and documented debit/credit, ATM and POS functional and
non-functional business requirements
. Created technical requirements and specifications for IT
development
Owner - Electronic Transfer Business Solutions
Sr. Project Manager, Business Analyst, Consultant, Security Training
Specialist
February 2003 - September 2008
Direct Client - Encore Financial Services
Ongoing March 2003 - September 2008
. Provided project management and business analysis for Encore's
100+ credit union on multiple assignments
. Credit Unions included but were not limited to - the White
House, Congressional, Senate, the State Department, Pentagon, Department of
Justice, FBI, NASA, Municipal Employees of Baltimore MD, PAN American and
World Health Organization
Direct Client - US Investigation Services, McLean, VA
March 2007 - August 2008
. Government clearance - ISA/A Secret with Poly (Inactive)
. Provided training support services for government agencies.
Direct Client - Paragon Data Services, Detroit MI
March 2005 - February 2007
. Managed team of 5 FTEs
. Provided conversion project management from Coastal FCU's and
First Tennessee Bank's current debit, credit and ATM processing platform to
CO-OP's Financial Services processing platform.
. Provided project management for the development and
implementation of Campaign Office and Diebold's cash, check automation
offerings for HSB
Direct Client - Cubic Transportation, Chantilly VA and San Diego CA
February 2004 - January 2005
. Provided project management and testing for the development of
a new processing platform (eFunds) for debit and credit authorizations,
fare cards and fare card machines. Cubic Transportation was converting
their current processing platform to the new processing platform (eFunds)
for the Washington Metropolitan Transportation (WMATA) and the Baltimore
Transportation Authority (BTA)
EMPLOYEE - NYCE Payments Network, Secaucus, NJ
Sr. Project Manager and Manager of Project Managers, Director of Business
Support
February 1998 - February 2003
. Managed team of 20 FTEs
. Creation and/or management of project charters and scope; business
functional and non-functional requirements; resource plans, tasks and
project plans; time and cost estimates; plan execution; risks and change
control; implementation and closure.
. Developed enhanced ISO specifications and message formats to support
A2A and P2P
. Provided project management and business requirements analysis for
the design, development and implementation the NYCE A2A and P2P: product
offering
. Worked with several participating financial institutions to
establish functional and non-functional business requirements
. Provided project management for the conversion of the Magic Line
Payments Network with over 150 participating financial institutions to the
NYCE Payments Network processing platform
Converted Magic Line's direct and gateway connections with Discover,
American Express,
MasterCard/Cirrus/Maestro, Visa/Plus/Interlink and transaction gateways for
regional payment networks (Pulse and Star).
. Provided project management, business support and direction for
multiple initiatives including the design, development, testing,
implementation and field support for EBT on NYCE POS machines at Check
Cashers retail locations in New York and New Jersey.
Owner - Electronic Transfer Business Solutions
Independent Sr. Project Manager, Requirements Business Analyst, Consultant,
Contractor
July 1997 - February 1998
Direct Client - NYCE Payments Network, Montvale NJ, Secaucus NJ and
Boulder CO
. Provided project management for the design, development and
implementation of an EBT authorization gateway for CT, MA, RI, NJ, and NY
Employee - US Processing Inc. Brown Deer, WI
Co-Owner and Eastern Regional Manager
June 1995 - June 1997
. Funded, created and successfully launched a new national ATM, POS
and EBT payments processing platform
. Provided strategic planning, business analysis and sales to
financial institutions and independent service/sales organizations
Employee - Internet, Inc., Reston, VA (MOST Payments Network)
Vice President, Director of Operations, Product and Project Manager of the
MOST Payments Network
September 1982 - June 1995
. Managed team of 22 FTEs, 5 external Consultants and 5 external
Account Managers
. Managed the design, development and implement of the MOST Payments
Network
. Performed as liaison to legal counsel for all operational matters
concerning contracts; service levels; rules and regulations; and financial
institution settlements closures
. Provided business support for the development of strategic plans and
budgets.
. Directed all day-to-day operations of online and offline transaction
processing for:
- ATM, POS and EBT terminal driving; transaction
authorizations;
- PCI compliance;
- Telecommunications;
- Processor performance
- Customer service;
- Settlements and reconciliations;
- Implementations and conversions
- Mergers; financial institution, merchant, and vendor
relationships
. Managed the implementation of EBT for the District of Columbia, MD,
VA, PA and TN
. Planned and directed the implementation of POS at Exxon, Mobil,
Safeway and Giant Food
. Managed the conversion of the Money Place (TN) and Alert (AL)
Payments Networks to MOST Payment Network platform
. Managed growth 9 financial institutions to (over) 1,200 financial
institutions, 400 ATM terminals, and 5,000 POS merchant locations, 50
issuer and acquirer processors and 10 payment gateways
. Increased network availability from 90% to 100%; processor
availability from 75% to 100%; and monthly transaction volume from 500,000
to over 25 million transactions.
OTHER EMPLOYMENT/EXPERIENCE
Provided project management and IBM development using Assembler, COBOL, and
RPG following generally accepted SDLC best practices for:
. The May Department Stores, Programmer Analyst/ Manager of Operations
-5 FTEs
. The Suburban Bank, Programmer/Analyst
. The Marriott Corporation, Senior Programmer Analyst
. First Columbia FSB, Manager of Development/Systems Engineer - 6 FTEs
SKILL SET
. Microsoft Office (Word, Excel, Office, Project, Power Point and
Visio)
. IBM mainframe analysis, development and operations
EDUCATION / CERTIFICATES
. Duval Senior High School, Glendale MD 1968 - 1969, High School
Diploma
. Bishop McNamara, Forestville MD 1965 - 1968
. Certificate - PMI Project Management Professional
. Certificate - Project Management PMP Exam Preparation - PMI Buffalo
NY Chapter
. Certificates - Project Management: The Fundamentals, Scope, Time
Management, Costs, Quality, Risk, Team Management, Communications, and
Contracts and Procurement - Thompson/NetG (Online)
. Certificate - Assembler, COBOL, FORTRAN and RPG programming and
Computer Operations- National Institute of Computer Professions
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