Customer Service Training
Resume:
Lanika E. Parker
Kenner, Louisiana 70065
504-***-**** (Cell)
********@*****.***
Objective: To obtain a position with an organization that will utilize my
education, skills, and abilities in a firm offering
opportunities for future advancement.
Experience: Downtown Development District
Public Safety Ranger - March 10, 2008 to July 19, 2013
Give information and directions to tourists and locals in the
downtown area, watch for suspicious activity and report to
police, code enforcement, quality of life issues and homeless
outreach
Greenbelt Protection Services, LLC
Security Officer - January 15, 2013 to March 9, 2013
Secure movie sets, takes inventory and write reports
Jefferson Parish Department of Juvenile Services
Juvenile Probation Officer 1 - May 5, 2012 to November 2, 2012
Responsible for the supervision of juveniles on active probation,
juvenile casework, court work, field work including legal and
social investigations of juveniles and family members in
relation to delinquent acts, and participates in the drug
screening of juvenile offenders
Bridge City Center for Youth
Juvenile Justice Specialist 3 - February 23, 2009 to November 23,
2010
To ensure that security and therapeutic intervention is accomplished
in accordance with the overall goal of evaluating and/or
treating youth judicially remanded to the facility
Digital Opportunity Trust, USA
DOT TeachUp! Intern - July 2, 2007 to May 31, 2008
Work with teachers and school administrations to help integrate new
technology into learning programs as innovation is introduced
into the classroom
Sears Holding, Inc.
MCA Footwear Associate - March 06, 2007 to July 2, 2007
Putting out shoes, scanning, printing signs and fill floor lists, and
customer service
University of Northern Iowa - HPELS Office in the School of LYHS
Graduate Assistant - January 10, 2005 to December 15, 2006
Assisting the secretaries in the HPELS office and professors in the
School of LYHS, making copies, filing, light tying, answering
phone and assisting the students
Winn Dixie Store Number 1437
Bakery Associate - October 27, 1999 to August 29, 2005
Writing on cakes, baking pastries, baking cakes, baking bread,
baking cookies, packaging and putting out goods, and customer
service
City Hall Assessor's Office - Assessor Patricia Johnson
Office Assistant - August 27, 1998 to June 25, 1999
Filing, copying, faxing, typing homesteads, typing change
orders, typing labels, and making folders
Education: University of Northern Iowa
MA in Youth & Human Service Administration
Haven't received degree yet
Southern University at New Orleans
Graduated May 8, 2004 - BA in Psychology
Booker T. Washington Senior High School
Graduated May 21, 1999 - Valedictorian
Skills: Copying
Filing
Typing
Word Processing (Power Point, Excel, Desk Top Publishing, Word
Perfect, and Microsoft Word)
Networking Printers
Certificates: Standard First Aid (Current)
CPR/AED for the Professional Rescuer (Current)
Bloodborne Pathogens Training: PDT (Current)
Louisiana Police Mountain Bike Association's Security Cyclist
Course
WMD Standardized Awareness Training Program
Soft Target Training - Frontline Responder Training Course
16 hours of Security Officer's Classroom Training
References: Available upon request
Contact this candidate