Manager Sales

Objective To obtain a position in management and human resources in order

to produce results, and develop others, while operating and maintaining a

highly productive and efficient environment achieving the objectives of the

company.

Education Bachelors of Arts- Human Resources Management

Southeastern Louisiana University: Hammond La,

Aug 18, 2007 -Dec 10, 2011

RESIDENT ASSISTANT: SOUTHEASTERN LOUISIANA UNIVERSITY; HAMMOND, LA 11/2009-

06/2010.

Society of Human Resources: University of New Orleans/Southeastern

Louisiana University.

Theta Chi Fraternity Member: Social Chairman, Public Relations Chairman &

Recruitment Chairman. 2007-2011

Experience TALENT RESOURCEs SUPERVISOR

Jcpenny; Lakeside, Metairie La 12/2012-Present

-Manages all day to day office fuctions, operations, and office personel

-Oversees and controls cash office, sales audit, and corrisponding

functions (Internal Audit).

-Responsible for Company Training Programs accross the board, peer and

subordinate levels

-Responsible for scheduling resources for 150+ employees

-Supports and oversees talent aquisition and onboarding process

- Conducts company Orientation process for multiple departments

- Supervises payroll department and time and attendance functions

TALENT CO MANAGER

Express; Lakeside Mall, Metairie La 10/2011- 12/2012

-Responsible for assisting Store Manager in attracting, hiring, training

and developing all levels of Associates including: Sales Associates,

Stylists and Stock Experts.

-assists the store team in meeting all financial and statistical goals

while managing an individual Division of Responsibility.

-drives the visual execution of the store (floorsets) according to company

standards.

-recruits, staffs, and manages the stores talent schedules. Delivers

Orientation and ongoing education for Associates.

- manages store stockroom processes, merchandise flow activities, and

coaches to help reduce shrink in the store.

ASST. STORE MANAGER: VISUAL PRESENTATION

The Children's Place; Oakwood Mall Gretna, La 01/2011- 07/2011

-Ensured compliance to all visual presentation and operational standards.

-Drove results by recruiting and developing high performing teams while

using all available resources to interview, hire and retain top talent for

key positions in store.

-Supported and ensured execution of all shipment receiving and processing

procedures to floor ready standards

-Ensured floor is replenished per company guidelines. Mapped merchandise

flow and product placement

CUSTOMER EXPERIENCE SUPERVISOR

Gap Inc.; Kenner, La

08/2010-01/2011

-Opening/Closing Manager:Coordinates cashier and store associates breaks,

lunches and shift changes

-Responsible for front-of-house receiving and assisting vendors

-Monitored floor coverage and zoning for the day

-Ensured high standards of organization and cleanliness on sales floor.

-Implemented action plans to improve key performance indicators to maximize

business opportunities.

-Implemented shortage action plan in partnership with the leadership team

to minimize loss and achieve shrinkage goal.

-Promoted community involvement to drive brand awareness and loyalty.

ASST. STORE MANAGER

Brookstone Inc; New Orleans,La 11/2009-06/2010

Assist the Store Management team in maximizing sales performance, both

individually and through effectively directing the Sales Associates and

Merchandising staff.

Ran day-to-day operations through sales and merchandise presentation

Opening and Closing Leader on Duty

TELEPHONE OPERATOR/SERVICE CASHIER

Ross Downing Chervrolet; Hammond,

LA 05/2008-03/2009 - Telephone Operator/ Service and

Parts AR

-Operated multi-line telephone to direct customers to desired departments

-Processed customer payments

ADMINISTRATIVE ASSISTANT

RigPower LLC; Baton Rouge, La 70814 12/2005- 01/ 2007

-Relieved management of administrative detail, all projects

-Arranged essential mail in priority action order for supervisors

-Handled all inquiries within my capacity, Route calls elsewhere as needed

-Prepared agendas in advance, Arranged meeting facilities

-Screened guest to control interruptions from unscheduled visitors

- Unitized Microsoft Powerpoint, Word, Excel, and Access to perform other

administrative duties.

References Theola Garrett- Sewerage & Water Bored of New Orleans New

Orleans: Management Services Supervisor. 504-***-****

Amanda Milano- Former Brookstone Supervisor 504-***-****

Luke Patterson- J.C.Penny Lakeside Region: Area Loss Prevention Manager 205-

861-4461

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