CHARLENE RILES
BROOKLYN,NY ***12
TELE: 347-***-**** OR
OBJECTIVE An interesting position with a growing company. To procure a position providing opportunities for
advancement, while utilizing my adeptness experience and patience to assist in growth of the
organization.
SKILLS & I have over 20 years experience on all IBM systems such as IBM32 to AS400, Switch board,
ABILITIES Coping machine, fax machine
EXPERIENCE SYNCHRONAL CORPORATION ADMINISTRATIVE SSIST/CUSTOMER SVC
January 2004 to December 2012
Screens and monitor calls for the executive department Ensures appropriate set up of meeting rooms
for internal meetings (Food beverage, pads, call in arrangements) Assist with hotel, flight and rooms
reservations for board meetings. Process mail and other administrative tasks (filing, photocopying,
printing, etc.) Performs other special projects as assigned. Inputting orders into computer, Handling
all customers complaints on shipments and delayed orders. Crediting customers accounts.
Distributes all reports to correct departments. Printing out invoices and Billing customer accounts.
Setting up new accounts updating information in computer inputt ing all inventory into computer.
BEST MANUFACTURING DATA ENTRY/CUSTOMER SVC
May1996 TO December 2003
Taking wholesale orders from customers by phone, inputting into computer handling all customers
complaints. Entering new customers into computer, entering all mail orders into computer entering
inventory into computer. Assigning drivers to orders that has to be shipped . Handling all billing and
printing out invoices. Training data entry operators on computers.
BINGS SKILLED PERSONNEL ADMINISTRATIVE ASSIST/CUSTOMER SERVICE
JANUARY 1990 TO APRIL 1996
Processing all timesheets in computer checking for authorized dates, hours worked, correct all
Social security numbers using the computer print outs processing all fringe benefits from employees
who work for our clients and updating files. Training and testing all new employees,
Placing employees on job sites. Billing all clients and printing out invoices. Answering phones and
responding to any complaints made by the clients or employees.
EDUCATION:
FRANKLIN DELEANO ROOSEVELT HS ACADEMIC DIPOLMA
GRADUATE JUNE 1973
REFERENCES: Available upon request
Taking wholesale orders from customers by phone, inputting into computer handling all customers
complaints. Entering new customers into computer, entering all mail orders into computer entering
inventory into computer. Assigning drivers to orders that has to be shipped. Handling all billing and
printing out invoices. Training data entry operators on computers.
BINGS SKILLED PERSONNEL ADMINISTRATIVE ASSIST/CUSTOMER SERVICE
JANUARY 1990 TO APRIL 1996
Processing all timesheets in computer checking for authorized dates, hours worked, correct all
Social security numbers using the computer print outs processing all fringe benefits from employees
who work for our clients and updating files. Training and testing all new employees,
Placing employees on job sites. Billing all clients and printing out invoices. Answering phones and
responding to any complaints made by the clients or employees.
EDUCATION
FRANKLIN DELEANO ROOSEVELT HS ACADEMIC DIPOLMA
GRADUATE JUNE 1973
REFERENCES: Available upon request
EDUCATION [SCHOOL NAME], [LOCATION]
[DEGREE]
You might want to include your GPA here and a brief summary of relevant coursework, awards, and
honors.
You delivered that big presentation to rave reviews. Don’t be shy about it now! This is the place to
COMMUNICATI
ON show how well you work and play with others.
LEADERSHIP Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity?
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You’re a natural leader tell it like it is!
REFERENCES [REFERENCE NAME], [TITLE]
[COMPANY]
[Contact Information]
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