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Customer Service Office

Location:
New York, NY
Posted:
October 04, 2013

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Resume:

Hermione White

*** ******** ******, *** **, Brooklyn, NY 11207

********@*****.***/ 646-***-****/718-***-****

Education

• Hunter College, NY (Present)

• Major: Bachelor in Nursing: Expected graduation year: 2015

• Long Island University, NY (2007)

• Degree: B.S., Political Science

Employment History

Swiss Post Solution New York, NY

Mailroom Supervisor November 2007-June 2012

• Perform clerical and office duties.

• Exceptional customer service skills.

• Create various spreadsheets and charts to keep track of various services.

• Proficient in postal machines such as Neopost and Pitney Bowes.

• Schedule appointments, book meetings and answer and direct phone calls.

• Perform customer service and administrative work.

• Wrote, proofread, distribute, and file reports.

• Order, organize and distribute office supplies.

• Sort and deliver mail.

• Prepare, maintain, and submit reports.

• Monitor workflow to ensure duties are completed timely, efficiently and accurately.

• Issue instructions and assign duties to workers.

• Assist in hiring and training new staff.

The Avenue Brooklyn, NY

Cashier Sept.2006-Oct.2007

• Receive payment by cash, check, credit cards, and automatic debits.

• Greet and assist customers entering establishments.

• Stock shelves and markprices on shelves and items.

Lennard’s Auto Brooklyn, NY

Receptionist June 2001-August 2006

• Operate telephone switchboard to answer and forward calls.

• Greet persons entering establishment, determine nature and purpose of visit.

• File and maintain records and track inventory.

• Maintain database and inventory.

Skills: Microsoft Office and Type 60 WPM

References available upon request



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