Jos E. Moreira
To obtain a challenging position that will let me utilize my knowledge and
experience with an organization offering potential for growth, improvement
and an opportunity to learn new technologies.
Decisive, action-oriented and results focused IT team member with 18+ years
of experience. Designed, installed, configured maintained & monitored
Windows systems. Excellent team player, talented in customer relationships,
key focuses on cost avoidance & continuous design improvements. Immensely
enjoy navigating all aspects of complex projects.
DiNi Communications Inc. June 2009 - March
2013
Systems Engineer
Client Site : NYPD Counter Terrorism Bureau
.Administered NYPD and civilian accounts in Active Directory
environment
.Managed and Maintained PC's, Peripherals, Printers and Multifunction
Devices
.Assisted in-house and remote NYPD plus civilian personnel with all
technical issues
.Troubleshot problems encountered with Genetec Omnicast and NYPD
Proprietary software suites
.Monitored over 2000+ CCTV systems via Genetec Omnicast and NYPD
Proprietary Software
.Oversaw Network Infrastructure and CCTV systems via Microsoft SCOM
for issues requiring attention
.Supported Activu software solution for remote wall display systems
.Interfaced with Network and Infrastructure teams to troubleshoot
operational issues
Client Site : NYPD MISD
.Installed, configured and maintained various CISCO routers, switches
and firewalls
.Upgraded IOS/Bootstrap and configure multiple CISCO routers, w-
routers and switches
.Performed Cisco 3750 Switch Rollout to 70+ precincts
.Performed Cisco MAR Configurations, coolie repairs and upgrades
.Built out rack, server, switches, routers and devices for new DNS
migration; all ran respective cabling for build out
.Provided day to day technical support services
Client Site : NYC Law
.Assisted in installation and configuration of CISCO switches and
routers for backbone implementation
.Ran Fiber and Cat cables for network equipment integration
Client Site : FTSE Americas Inc. (Federal Trades Stock Exchange)
.Directly involved in installation and maintenance of multiple vendor
projects
.Administered AD, Exchange, Citrix, BES accounts and back office
products for client sites
.Deployed multiple server/desktop rollouts using many types of cloning
solutions
.Installed\Rebuilt WinXp & Win7 clients, including office suite and
multiple client software
.Pushed windows updates and patches via WSUS
.Worked with Symantec End Point Protection and AVI Corporate Edition
7.5 on server and client side
.Assisted with administration of IIS 4.0/5.0, Sharepoint Web and FTP
servers
.Worked with several LAN auditing & administration programs, including
DameWare, PCAnywhere, VNC, and all windows server\client
administration programs
.Administered networks with 500+ on-site and remote office users
.Built out cabinets and servers for client sites; ran cabling for desk
space and server room
.Setup, installed, troubleshot & repaired several large multi-user
networks
.Assisted in multiple data recovery & data migration projects
.Maintained LAN\WAN and W-LAN environments (T1's, ISDN's, MPLS)
.Provided on-site & remote administration/support to local, satellite
and international client sites
.Liaised between clients and their IT vendors
.Setup video conference equipment for remote office communication
.Documented all work performed in client based helpdesk database
.Created implementation and procedural documents for IT support
personnel
Client Site : United Nations Law Offices
.Installed and configured FiberJet SAN solution
.Created and configured physical drive and LUN partitions
Client Site : CEI-PEA
.Configured, troubleshot & resolved multiple client/server topologies,
network inefficiencies & problems
.Provided hardware\software solutions including repair, replacement,
rebuild & upgrades
.Assisted onsite IT department with any systems\network problems
Elizabeth Seton Pediatric Center October 2006 -
June 2009
& John A. Coleman School
Sr. IT Specialist
.Role included help desk, desktop, and sys/net admin; assisted with
managerial and engineering tasks
.Provided basic computer training classes on a personal and group
basis for all personnel
.Built, configured & rolled out servers, switches & VoIP phones for
all offices; assisted in standalone to enterprise exchange migration;
implemented & administered companywide antivirus solution
.Created & rolled out networks for two satellite offices; assisted in
upgrading main office infrastructure; assisted with all technical
aspects in relocation of satellite office
.Administered user accounts including AD, BES, Exchange; upgraded
server and client side applications
.Assisted with creation & implementation of company disaster recovery
plan, along with creation & implementation of off-site redundant
backup system & internal solution via tape backup; administered &
monitored traffic on the Internet and mail spam servers
Paul Weiss Rifkind, Wharton & Garrison LLP April 2005 -
June 2006
Global Systems Administrator
.Oversaw and supported branch offices in Asia and Europe with all
technical needs
.Provided nightly support and administration to over 100+ Win 2K-2K3,
BES, Citrix & Domino servers; assisted with migration from Domino5 to
ND6; in charge of in-house and overseas backup's
.Administered all accounts in MS AD, Domino R5/R6, iManage, DB Admin,
NFuse, and BES
.Worked with help desk personnel and end users worldwide to resolve
technical problems
.Assisted users in person and via phone in resolving any Citrix
connectivity issues
.Updated SAV server virus definition; collected log files for all
offices / reviewed problems encountered
.Trained users on Blackberry usage, researched diverse
software/hardware problems that arose
.Created troubleshooting/procedural documentation, updated
knowledgebase on a consistent basis
.Assisted engineers and developers with server and switch malfunctions
Dewey Ballantine LLP February 2004 - February
2005
Global Systems Administrator
.Administered/maintained Citrix, Novell, Win NT-2K3, Domino R5, BES
and E-Vault servers
.Administered user accounts in NDS, MS AD, NFuse, LegalKey, PC Docs,
PostIni, DTE, & Domino R5
.Created and maintained printers/scanners within iPrint Manager and
Digital Senders respectively
.Performed daily \weekly coast recovery & inventory tasks
.Was responsible for troubleshooting and repairing system problems via
telephone, e-mail, remote access, and hands-on support for both corporate
and private client's PC's
.Was in charge of all company backups consisting of RoboCopy, eVault,
Veritas and ArcServe
.Setup WAN's/LAN's and internal wireless networks for office
relocation
.Worked with developers\engineers on diverse projects; helped telecom
technicians with special tasks
Safety NetAccess Inc. January 2002 - February
2004
IT / Telecom Consultant
.Performed site surveys for hotels throughout USA providing W-LAN & F-
Ethernet over Phone solutions
.Installed & assisted in configuration of routers, switches &
customized gateway portals
.Installed 66\110 Blocks, extended D-Marks, punched down cabling, &
performed cross connects
.Installed/configured wireless access points & performed
diagnostic/connectivity tests
.Troubleshot all issues that might arise throughout installation &
setup process
Network Plus Inc. March 2000 -
January 2002
East Coast Network Administrator \ Sr. Co-Location Technician
.Sole person in charge of multiple US offices; assisted colleagues
with offices in Massachusetts
.Administered and maintained a Win 98-2K Workstation environment
running on a Novell based client
.Provided customer support for all in-house & remote users in all IT
necessities
.Administered multiple servers for north east WAN connectivity;
managed NDS tree
.Ran T1 & CAT5 inside wiring for office space; assisted with ISP build
out of Data Center / Collocation
.Worked with network engineers to handle network outages, upgrades,
support, & maintenance
.Analyzed server/workstation environments, performed server
migrations, setup & configured DR sites
.Supported MAC environment consisting of O/S 8, O/S 9 & Jaguar
platforms
.Designed, installed & configured customer networks in a Carrier Class
Data Center environment
.Created & maintained VLAN's on Cisco Catalyst 6500 based network
.Installed, tested & troubleshot in-house\3rd party data\telephone
circuits to customer equipment
.Completed wiring of ISP network Core, Web & mail servers
.Created custom PIX firewall & VPN solutions for in-house & external
customers
.Administered local network for up to 30 multi-platform users,
firewalls, & database servers
.Worked with NWP NOC, Verizon, WorldCom, AT&T, Itelsa, FiberNet, & XO
Communications at customer premises, Central Offices, & In-House
.Assigned IP addresses for ISP networks & created Dual Homing
environment for communication between corporate & ISP divisions
.Assisted Backbone engineering staff in maintaining network integrity
New Jersey Institute of Technology - Newark, NJ
.Cloud Master [Cloud Technologies, Cloud Architecture and Cloud
Operations]
Computer Associates - New York, NY
.BR950 [BrightStore ARCserve Backup for Windows Release 11.0
Migration]
New Horizons (Computer Learning Center) - New York, NY
.Cisco [Interconnecting Cisco network Devices (ICND), Building Scalable
Cisco Networks (BSCN)]
.Win NT/2K [Administering MS Win NT 4.0, Administering MS Win NT 4.0
Enterprise, MS IIS 4, MS Internetworking TCP/IP, MS Win 2K Network and
Operating Systems, Implementing MS Win 2K Professional and Server,
Managing a MS Win 2K Network Environment (MCSA)]
.CompTIA (Network Plus, A+ hardware\operating systems)
UIA (Universidad Internaci nal de las Am ricas) - San Jos, Costa Rica
.Associates Degree - International Business Administration
ITCR (Instituto Tecnol gico de Costa Rica) - Cartago, Costa Rica
.Associates Degree - Industrial Maintenance Engineering
8400 Boulevard East Tel: 1-201-***-****
North Bergen, NJ 07047 Cell:1-201-***-****
********@*****.***
OBJECTIVE
SUMMARY
CAREER HISTORY
EDUCATION