Customer Service Sales

Cait Strother

Freelance Animal Trainer, Volunteer

*********************@*****.***

Summary

I am an enthusiastic, motivated individual, capable of maintaining professionalism with a talent for encouraging

active participation and creating a friendly yet efficient environment. I'm dedicated, I learn very quickly and I

keep a positive attitude. I'm looking for an opportunity to be challenged and to be an asset to a company as a

member of their team.

Experience

Dog Trainer at Volunteer

July 2009 - Present (4 years 3 months)

As a freelance dog trainer, I work with owners and their dogs to facilitate communication and solidify the

bond between them. In canine obedience training, and in most other types of training, the key to being

successful is understanding what is happening, or what is being said. I work to help owners understand why

their dogs behave in a certain way, so that they can learn to communicate how they would like the dog to

behave, and the dog can understand what is being asked of it.

Freelance Dog Trainer at Self-employed

2009 - 2013 (4 years)

Self-employed freelance dog trainer, requires knowledge of canine behaviors, practical application of

techniques and tools to increase communication and understanding between pet and owner. Ability to judge a

situation by intuition as opposed to definition. Customer service skills, professionalism, punctuality and

organization

Sales Associate at PetSmart

April 2010 - May 2011 (1 year 2 months)

Pet care specialist, cashier, sales and customer service representative. Extensive product knowledge and

flexibility between responsibilities within the store.

Sales Associate at Build-A-Bear Workshop

April 2009 - November 2009 (8 months)

Maintaining a clean and safe environment within the store, child care, customer experience optimization,

product knowledge, sales, cash handling, store integrity and organization of products both on the floor and in

the back room.

Temporary Lead Generator at Smith & Willis Heating and Cooling, LLC

February 2009 - April 2009 (3 months)

As a lead generator, responsibilities include displaying and explaining merchandise and services, matching

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products to the needs of the customer, generating sales, organizing appointments for technicians, advertising,

working independently and without supervision, making decisions that will benefit the company and the

customer

Skills & Expertise

Customer Service

Childcare

Animals

Data Entry

Organization

Cashiering

Academic Tutoring

Creative Problem Solving

Team Leadership

Interests

Statistics and science, novels and short stories, writing, artwork, computer hardware and software, history,

social media and blogging, animal behavior and care, outdoors activities like hiking and rafting, acting, costume

design and strategy games.

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Cait Strother

Freelance Animal Trainer, Volunteer

*********************@*****.***

Contact Cait on LinkedIn

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Contact this candidate