Customer Service Sales

Richard Lewis

*** ***** **** **********, ** *****

864-***-****

*********@***.***

Skills

. Computer Networking

. Security Management

. Assembling of computers

. Linux / Unix

. Novell

. Software and Hardware Troubleshooting

. Microsoft Exchange Email Servers

. Windows Server2000 and 2003

. DOS

. Microsoft Office Suite

. HTML web design

. PERL

Education

Jan. 2003 - 2005 ECPI College of Technology Greenville,

SC

Associates of Applied Science Degree: Network & Security

Management

Graduated August 2005

Organization

Membership Phi Theta Kappa National Honor Society

Awards

. The National Dean's List

. ECPI Dean's List

. Director of Education Perfect Attendance Award

Employment

2005 - Present Verizon Wireless Greenville,

SC

Technical Support Coordinator

. Provide customer service: Assist customer with complex

technical issues relating to equipment, network and

service.

. Maintain a strong work ethic through knowledge and reliable

attendance.

2002 - 2005 Wal-Mart Corporation Greenville, SC

Electronic Sales Associate

. Provide customer service: Assist customer with sales and

answer questions.

. Maintain a strong work ethic with reliable cashier

responsibilities.

1999 - 2001 King Chris Corporation Greenville, SC

Shift Manager

Achievements Champion Program

. Shadowed the management team and provided backup with

coaching and achieving set goals by management.

Teaching Assistant

. Assisted management with the training of new hires.

. Coached new hires to achieve company goals.

Security

Clearance Government Security Clearance while at Savannah River Plant

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