Customer Service Technician
Resume:
William Mulholland
William Mulholland
*******@*****.***
Shelby, NC 28150
WORK EXPERIENCE
Sept 10-present
LTCG (Levald Technical Coordination Group)
Plano, Tx
Technician
100% travel position
Responsible for full scope of work, network cabling at convenience stores.
POS, security, dial tone,T1,juniper wireless, initial programming of drop safe.
Installations and service calls/troubleshooting
Train new crews
work station relocations
Site surveys
David Sorrentino 214-***-****(please do not call without my permission, thank you)
Aug 27-Sept 2,2012
NCI Cabling via Verigent
Adds/moves/changes of POTS lines and data lines at democratic national convention, charlotte,nc
Garrett godwin-verigent 704-***-****
Scott klessner-nci cabling 843-***-****
Aug 7-aug 17,2012
Cabling solutions,inc
Shane staley project mgr 704-***-****
Installed wireless access devices at Jordan-hare stadium in auburn,ala
Jul 10-aug 3,2012
Tradestar,inc- perla corona 877-***-****
Worked for prime communications(Patrick-817-***-****),via staffing agency tradestar, on a project for
connectivity wireless solutions(ivan zamudio 704-***-****). Installed and terminated Andrews heliax
cabling and rf antennae for indoor 4G access.
March 2012-may 2012
Caldwell community college & technical institute
Student, truck driver training; obtained NC CDL-class A
Sept 2011-present
Unemployed, except for a few partial weeks of commercial network cabling for wachter network services,
via staffing agency verigent
GDH Consulting
June 2011-sept 2011
• Datacom cut-overs; fiber-optic termination, identify and replace old cabling/devices where
necessary; wireless access points
July 2010 – June 2011
AT&T
Gastonia, NC
• U-Verse premises technician
• Installation and maintenance of residential broadband services
• TV, internet, and digital phone
April 2010 - July 2010
MiSource/Georgia Cable & Electric
Charlotte, NC
• Install, test, and troubleshoot cabling for security systems, card access, bio-readers, security cameras,
etc.
• Cat5,cat6, and multi-mode fiber placement and terminations
October 2009 - February 2010
Mastec
Charlotte, North Carolina
• Direct TV customer service technician- residential
• SBCA certified
May 2009 – September 2009
MiSource
• Telecom Technician
• Install, terminate, and test voice and data network cabling.cat5, cat6, termination and data racks.fiber
optic installation.
• Cat5,cat6, and multi-mode fiber placement and terminations cut-over work
January 2004 – February 2009
Custom sound & vision
Salisbury, nc
Residential installations, custom electronic entertainment equiptment
January 2002 – december2003
Telecom Contracting
New York City, NY
• I worked as a private sub-contractor doing mostly cabling,cat5,cat6,key systems, voice and data
networks, fiber optic, security and access cabling
01/1999 - 10/2001
Eagle Communications/Expanets
Plainview, NY
• Install/service of various key systems and PBX service adds/moves/changes
• Toshiba dk/280 certified.
• Experience with Nortel,NEC,Tadiran, and others. Avaya Partner and Legend/Magix certified,
including voice mail.cat5,cat6 network cabling
• cat3, cat5, cat6, and fiber optic cabling and termination
• voice and data cut-overs
01/1985 - 11/1999
A.T. & T./ Lucent Technologies
New York City, NY
• large jobs(200+ stations)including lead tech on high profile installations.
• Followed by 2 years of key systems service, install, and adds/moves/changes
• Cat3, cat5, cat6 cabling
• Switch room and data rack termination
• Cabling/termination,
• Fiber optic cabling and terminations
Contact this candidate