Customer Service Maintenance

Charles H. Pinneo

** ******* ***

Allenstown N H 03275

603-***-**** E-Mail:

p *******@*******.***

Objective: A challenging opportunity that will best utilize acquired skills, education and experience in a

facilities/equipment maintenance environment oriented toward continued responsibility and profession

g rowth.

Summary of

Qualifications: Includes a strong background in facilities, equipment and machinery repair and maintenance capacities,

i nvolving:

o Extensive experience with day-to-day plant maintenance operations, encompassing skills and

responsibili ties for implementing preventative maintenance programs, systems diagnostics,

t roubleshooting and repair, as well as new equipment/machinery installation functions.

o Experience with pneumatic systems including piping and configuration processes, in addition to hands-on

skills in carpentry, light plumbing and electrical, f looring, siding, blue print in terpretation, roofing and

l andscaping activities.

o Extensive knowledge of multi conveyor systems, Thurling machine, gear box assembly, Ishaid scale system,

l aser printers, top tier palletizers, etc.

o Administrative responsibili ties for a broad scoop of report writ ing, including wri ting and editing incident

performance, progress and HACCP reports, in addition to inventory control, product/supplies ordering,

vendor selection and pricing negotiations.

o In a supervisory role, managing up to 9 employees with direct responsibili ties for task assignment,

scheduling, new-hire orientation, t raining and performance evaluations.

o Familiari ty wi th the following computer systems and applications: IBM PC’s and compatibles, Windows,

M S-Word, Outlook, MS-Money, Quicken and a variety of industry specific data management packages.

o A philosophy of providing quality, conscientious customer service aimed at fostering continued customer

satisfaction, confidence and brand loyalty.

o As a team player, providing substantial input into problem solving and quali ty assurance activities

Additional

S kills Experience:

E xperience with mig, stick and oxyacetylene welding, including torch cutting skills; machining activities

using bridgeports, bans saws, etc.; youth counseling activities; effective organizational, interpersonal and

communications skills; strong leadership abili ties and motivational management skills; light language

skills in Spanish.

Employment

H istory: Lindt & Sprungli 2004-Present

Stratham N H Line Fascinator

State of N H- The Toby School 2003-2004

Concord NH Youth Counselor

Kalwal Corporation 1996-2003

M anchester N H Maintenance Mechanic

Machine Operator

Jac Pac Foods 1993-1996

Manchester N H Team Leader

Education:

West H igh School- Manchester N H General Education Diploma

Continuing Ed: At tended numerous employer sponsored courses, programs and seminars, including: ISO 9001, OSHA

Safety, HAZMAT Communications, HACCP, Diversity Training, Safe Restraint Techniques, Supervisory

S kills Development, Sexual Harassment in the Workplace, Customer Services, etc.

Certification: Powerjack; Fork T ruck Red Cross:

CPR/First-Aid

References: Excellent professional and personal references are available and will be furnished upon request.

Contact this candidate