Manager Engineer

Kevin M. Madden

***** ******** **** ****, *******, VA 20136

703-***-**** ************@*******.***

PROFESSIONAL EXPERIENCE

Technical Manager Science Applications International Corporation (SAIC)/ National Science

Foundation, Arlington, VA. June 2012 to present.

I manage a team of 19 system engineers responsible for the entire Windows, Apple, and

telecommunications infrastructure of a 1,700-person Federal agency. I am responsible for:

• Active Directory 2008 environment integrated with FIPS 201 compliant PIV smart cards and

ADFS cloud authentication

• Citrix XenApp versions 5 and 6.5 farms spread across 22 servers

• Email migration project from Exchange 2003 to Microsoft Office 365

• Mail filter migration project from Cisco IronPort to FortiMail-based cloud provider

• Messaging environment of 7 Exchange 2003 servers, 8 Exchange 2010 servers, Lync, Forefront,

3,400 on-premises mailboxes, 150 user pilot group on Office 365, 1,000 ActiveSync users,

BlackBerry devices, and Apple iOS devices

• Storage environment consisting of 22 devices and 469 TB capacity infrastructure consisting of

EMC CLARiiON, VNX,and NetApp SANs and Brocade switches

• Virtualization of physical servers. The VMware ESXi versions 4 and 5 farms now have over 400

virtualized servers

• Telecom environment of Siemens Hicom 300e PBX hosting 3,300 sets and Xpressions unified

messaging voice mail hosting 2,700 mailboxes

IT Director MCG Capital Corporation, Arlington, VA. December 2009 to May 2012.

Served as IT Director for publicly traded Business Development Company with cumulative investments

of more than $600 million.

• Implemented electronic data room infrastructure for due diligence of equity deals, providing the company

with additional revenue of $150 million

• Designed disaster recovery plan and backup strategy that saved the company 1 million dollars over five years

• Served as systems and networking lead for loan operations system migration worth $5 million

• Served as project lead for the following upgrades and implementations: ADP payroll system, BlackBerry 5.1,

clustered 1 TB file server, Kaseya Enterprise, print server 2008, SharePoint 2010, Dynamics Solomon v7 and

v2011, SQL 2008 cluster, VMware vSphere, web site vendor migration, Windows 7, and server 2008

• Assisted with the creation and implementation of a major document management and retention policy

• Served as technical contact for SEC and Sarbanes-Oxley regulatory reporting requirements. Remediated

findings from quarterly and annual security audits. Assisted with legal discovery

• Supervised two software developers, one systems administrator, one help desk staff member, and over 50

vendors. Recruited and trained new hires on IT policies and procedures

• Supervised all desktop support operations

• Managed inventory all of software, hardware, licenses, contracts, and technical documentation

IT Manager MCG Capital Corporation, Arlington, VA. July 2007 to December 2009.

• Served as project and technical lead for the following server upgrades, migrations, and implementations: Exchange

2007 cluster; SQL 2005 cluster; clustered 500 GB file server; Active Directory 2003; BlackBerry 4.1; WUS 3.0; print

servers

• Served as project lead and provided technical assistance in the following projects: Dell SAN implementation;

Citrix Presentation Server upgrade; Microsoft SharePoint 2007 migration; VMware ESX server cluster

implementation; and Websense Enterprise v6.3

• Assisted with complete migration of telephone system from Nortel Norstar to the entire Cisco Unified

Communications VoIP platform

• Assisted with complete replacement of all networking gear and replaced with Cisco 6509 and 3750 switches,

Cisco ASA 5520, Cisco 4402 wireless concentrators

• Managed data network of 40 servers, 100 workstations, 40 printers, and 2 SANs at four geographic sites

Kevin M. Madden 703-***-**** ************@*******.***

Lead Systems Engineer American Association of Motor Vehicle Administrators (AAMVA), Arlington,

VA. December 1999 to July 2007.

Served as Lead Systems Engineer for nonprofit organization that develops model programs in motor vehicle

administration, law enforcement and highway safety.

• Managed data network of 50 servers, 120 workstations, 25 printers, 1 SAN, 1 LTO and 2 remote data centers

• Supervised one help desk staff member and a dozen vendors

• Served as fiscal authority for a budget of $.5million

• Planned and implement daily backup and archiving strategy of mission critical servers

• Served as managerial and technical lead for research and implementation projects of all Microsoft Office products,

Symantec Client Security version 10, Symantec Mail Security version 4.6, Symantec Backup Exec version 11d, Windows

Software Update Services, and Nortel Integrated Call Director

• Assisted with deployment and troubleshooting of Windows Server 2003, Active Directory, SMS 2003, MOM 2005,

and Exchange 2003

• Established and maintained network security

• Administered Nortel telephone PBX and voice mail system

• Assisted with complete infrastructure upgrade as part of AAMVA’s major office space renovation project; areas of

specific focus include creation of new Network Operations Center, telephone system hardware upgrades, and obtaining

RFPs for technical projects

• Built and configured servers according to customer specifications

• Assisted with laptop, software, printer, and Blackberry deployments

• Provided off-site technical support for AAMVA membership conferences

• Provided on-site desktop support

• Conducted end-user training seminars, write administrator manuals, and update technical support documentation

• Assisted with formulating, implementing, and documenting policies and best practices

Systems Administrator Forum Network, Arlington, VA. March 1999 to November 1999.

• Installed, configured, and managed a five-server LAN with 55 nodes

• Provided administrative support of a Siemens PBX and voicemail system

• Planned, implemented, and managed the expansion of the network

• Trained staff, provided technical support to end users, and performed server- and client-side troubleshooting

• Reviewed vendor proposals and recommended contracts

Applications and Systems Specialist Folger Shakespeare Library, Washington, DC. June 1998 to

March 1999.

• Assisted the Director of Information Technology with the operation and maintenance of a 120-node LAN

• Performed on-site diagnosis and support of software and hardware for a staff of 95 users

• Maintained two Windows NT servers and supported a Novell 3.12 server and a Sun Solaris 2.5 server

• Provided administrative support of a Fujitsu PBX and Centigram voicemail system

• Assisted in the modernization, expansion, and integration of the network with off-site premises

• Developed formal training seminars for Microsoft Office products

• Researched scope of Y2K problem for library and developed solutions

Intern U.S. Postal Service, Washington, DC. June 1997 to August 1997.

• Formulated Intranet strategy for the Policies, Planning, and Diversity department

• Designed and implemented Intranet Web sites

• Served as liaison between the Information Systems and the Policies, Planning, and Diversity departments

• Trained staff, performed troubleshooting, and provided technical assistance to end users

EDUCATION

Masters of Business Administration

Concentration: Management of Information Systems

School: George Washington University 1996-1998. GPA: 3.45/4.0

Activities: Served as Internet Coordinator for MBA association and designed MBA association Web site

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Kevin M. Madden 703-***-**** ************@*******.***

Bachelor of Arts

School: Gettysburg College 1987-1991

Major: Political Science. Minor: Spanish.

Honors: Cum Laude Dean’s List (seven out of eight semesters), Pi Sigma Alpha Honor Society

SOFTWARE KNOWLEDGE

• ADP Enterprise eTIME Server v5 and 6

• Applix TM1 v8

• Avectra netFORUM association management database

• Bloomberg Terminal

• Citrix Presentation Server 4.5

• EMC Navisphere and Unisphere

• FIS ACBS

• HP WebJet Admin v10 and 7.8

• Kaseya Enterprise v6

• Lotus Notes v4.5

• Microsoft Business Dynamics Solomon 2011, 7.0, and 6.5

• Microsoft Exchange Server 2007, 2003, 2000, and 5.5

• Microsoft Internet Information Server v6

• Microsoft Operations Manager Server 2005 and Systems Center Operations Manager 2007

• Microsoft Office 2010, 2007, 2003, XP, 2000, and 97

• Microsoft SharePoint 2010 and 2007

• Microsoft SNA server

• Microsoft SQL Server 2008, 2005, 2000, and 6.5

• Microsoft Systems Management Server 2003 and 2.0

• Microsoft Virtual Server 2005 R2

• Microsoft Windows Server 2008/2003 Servers R1,R2, 32 and 64 bit editions, and Microsoft Cluster Services

• Microsoft Windows 7, Vista, XP, 2000, NT, 98, 95

• Moody's Wall Street Analytics CDOnet

• RIM Blackberry Enterprise Server versions 5.x, 4.1, and 3.6

• RSA Authentication Manager

• Symantec/ Veritas Backup Exec versions 11, 10, and 8.6

• Symantec Client Security versions 1, 2, and 3

• Symantec Mail Security versions 4.0, 4.5, and 4.6 with Brightmail plug-ins

• Symantec Ghost version 8.1 and 7.5

• TrendMicro

• VMware vSphere 4.0 and ESX 3

• WorkShare Professional

HARDWARE KNOWLEDGE

• Cisco Unified Communications suite: Call Manager v5, Unity 2.0, Presence, Meeting Place Express,

• Cisco Catalyst 4507, 4006, 2950, and 3950 switches

• Cisco 3005 VPN concentrator

• Cisco 4402 wireless LAN controller

• Cisco 5520 ASA and Pix 515 firewalls

• Cisco 9000 MDS fibre channel switches

• Complete line of Dell PowerEdge servers, Latitude laptops, and OptiPlex desktops

• Dell CX3-120c and CX200 SANs

• Dell PowerVault 136T and ML6000 LTO

• EMC CLARRiiON CX4-120 SAN and EMC Celera NS502 network attached storage

• EMC Avamar

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Kevin M. Madden 703-***-**** ************@*******.***

• EMC RecoverPoint

• HP LaserJet printers and DigitalSend scanners

• IronPort C-10 email security appliance

• Nortel Option 51c PBX system, Call Pilot, Succession, Integrated Call Director, OTM, and Symposium

Express

• Siemens, AT&T, Fujitsu, and Mitel PBX telephone systems

Clearance: Public Trust

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