Customer Service Home Health

***** ********* ***** *’Fallon, Missouri *****•636-***-****•*******@*****.***

Deborah Lewis

Objective

To help make my place of employment a fun yet serious environment where I achieve excellence in all I do.

Qualification Summary

Appointment scheduling in office software

Answering multi-line phones- to scree, forward and take messages

Assemble charts and obtaining any pertinent information needed

Hear and resolve complaints from customers and public

Bookkeeping and Accounting

Power point, Excel, Microsoft Word, Intuit, other various programs

Billing and coding, electronic and paper

Ensure the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment

Certified in CPR

Chart and take vitals /take blood samples/give shots/EKG’S and x-rays

Vestibular auto rotation testing

Experience

3/2013- now Home Health Care Martha’s Hands

• Home Health Care Provider\

• Medication reminders, dispersing medication as needed

• Grooming, bathing, dressing patients

• Food preparation, feeding if needed

• Clean up

• Vitals and glucose testing if needed

• Suggesting exercises and entertainment

7/2012-now Vestibular Auto Rotation Testing Midwest Solution Co

Lab Technician

Set up room for testing – computer, machine and all programs needed

Greet patients and prepare them for tests

Perform tests on patients

Read tests and suggest treatment/ Download to USB drive

Upload USB to Doctors / Office managers computer

Clean testing room and set back up for staff

New Life Child Care Center Bernie, Mo

Director/Teacher

Set up day care for business- all computer software, classrooms, and filing government papers

Chairing staff meetings

Bookkeeping, Payroll, Filing, Scheduling, Setting up meetings for parents

Flyers, Advertising, Memo’s

Customer Service

Teaching children

Supervise playground/play time

3/2011-12/2011 Suiter Chiropractic Center Ellisville, MO

Office Manager

Multiline phone, Scheduling, Filing, Paper work

Customer Service

Bookkeeping, Billing, Coding, Insurance

Setting up software for computer

Insurance Billing /Coding-paper and electronic

Ordering stock-Invoices

Mail/in and out

Setting up meetings for Doctor St Louis, Mo

St Louis, Mo

2002-2010 Teacher/Nanny St Louis, Mo

Nanny

Setting up lessons

Child Care and Development

Assisting Parents in Child’s welfare Fenton, Mo

Fenton, Mo

2002-2003 Stepping Stone Academy Fenton, Mo

Day Care Director

Paper Work connected to day care/ filing, collecting payments

Education of Children

Coordinating meals with kitchen staff

Chairing staff meetings

Memo’s

Customer Service

1989-2002 UPCI

ADMINSTRATIVE ASSISTANT

• Provide administrative support for groups along with assisting in special projects

• Ensure workflow and effectiveness of 20 plus employees

• Generated reports, flyers brochures and itineraries

• Answered phones, scheduled appointments, greeted visitors

• Supervised inventory and general office organization

• Arranged banquets, speaking engagements and other events

• Travel arrangements and visitor support

• Overseen groups of 100 plus Chicago, Illinois

Education Chicago, Illinois

2008-2010 Kaplan University Chicago, Illinois

Associates in Medical Science

Dean’s List throughout attendance

2005-2006 Meramec University St. Louis, Mo

Certified Early Childhood Degree

References available on request

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