Manager Engineer

Clifton D. Watson

**** ****** ***** *****, *********, NC 28461

Home: 910-***-**** Office: 910-***-****

Email: **************@**.**.***

http://www.linkedin.com/pub/clifton-watson/5a/8a6/a0b/

I am an information technology professional with over 20 years of

experience in hardware, operating systems, utilities, databases, and

applications for UNIX, Linux, and Windows platforms, performing roles that

include technical sales support, technical team lead, contracted computer

services site manager, backup and recovery systems administrator, and

solutions architect.

PROFESSIONAL EXPERIENCE

IBM Global Technology Services, Remote/Work from Home

May 2011 - August 2013 (Contract) ** American Express Account **

Backup and Recovery / Disaster Recovery Datacenter Architect /

Administrator

Senior member of a team responsible for delivering backup and recovery and

disaster recovery

environment solutions for new datacenter design, and the ultimate

installation and implementation.

Perform advanced IBM Tivoli Storage Manager administration in support

of the migration of the

BUR/DR environment from the old datacenter to the new datacenter for

client systems including

AIX, Solaris, Linux, and Windows platforms, specializing in high

availability clusters for DB2, Oracle,

and SQL databases, and generating solutions for tape and tapeless

evaulting using the ProtecTIER

deduplication product.

Hewlett Packard, Remote/Work from Home

August 2010 - May 2011 (Contract) **Nissan Account**

Backup and Recovery / Disaster Recovery Specialist

Perform advanced storage management/backup and recovery support, disaster

recovery planning and

testing, application upgrades, security audit compliance, tape and

media management, account

documentation, and automation scripting for contracted customer

account environments utilizing

AIX, Solaris, Linux, and Windows platforms running IBM Tivoli Storage

Manager and

HP Data Protector, over Storage Area Networks using some NAS devices,

performing NDMP data

Management, including some LAN-free storage agents to disk subsystems,

shared IBM TS3500 tape

libraries, and shared HP Virtual Tape Libraries.

IBM Global Services, Remote/Work from Home/Travel

May 1999 - March 2010

Backup and Recovery / Disaster Recovery Specialist

Transition Lead / Solutions Architect

Support lead and account focal of backup and recovery environments for

numerous customer contracts.

Provided IBM Tivoli Storage Manager support, disaster recovery planning and

testing, application

upgrades, security audit compliance, tape and media management, data

usage billing, and account

documentation.

Implemented various backup and recovery solutions for new and existing

customers.

Created and managed steady state support documentation for new customer

contracts.

Created backup & recovery and disaster recovery environment solutions for

proposal.

General Electric, Wilmington, NC

January 1998 - May 1999

Site Manager for Contracted Computer Services

Site Manager for computer services contract operations at General Electric.

Managed a total of 12 full-time salaried employees and various temporary

employees.

Responsible for the budget and profit margin of a multi-million dollar

contract.

Managed Help Desk Call Center operations, practices, procedures, and

customer relations.

Caterpillar, Inc., Clayton, NC

October 1996 - December 1997

HP-UX, AIX Systems Administrator, BUR/DR Administrator

Onsite Technical Team Lead for Contracted Employees

HP-UX OS support and hardware support of 250+ HP UNIX workstations and 11

HP K series servers.

Managed all hardware, software, and strategy of UNIX systems backups using

ALEXANDRIA.

Designed and implemented disaster recovery procedures and offsite tape

vaulting.

Team Lead for ATS contract support technicians in the Information Services

department.

Information Decisions, Inc., Raleigh, NC

January 1996 - October 1996

Technical Manager/Technical Sales Support

Performed pre and post-sales technical support for a CAD and UNIX reseller.

Performed product demonstrations at customer locations and trained

customers in the applications.

Consulted existing and potential customers on their current technical

environment.

Conducted seminars on IDI's technical support capabilities and their

supported products.

Joel Wittkamp Designs, Inc., Morrisville, NC

February 1995 - January 1996

Technology Manager

Performed UNIX (AIX, HP-UX, IRIX), and Pro/ENGINEER Systems Administration.

Systems Administrator of IBM (RS/6000 - 340), HP (715/50), and SGI (Iris)

UNIX hardware.

Systems Administrator of all office PC systems (hardware, software, and

networking).

Norwood & Williamson, Inc., Cary, NC

May 1992 - February 1995

Applications Engineer/Technical Sales Support

Provided pre and post-sales technical support for a CAD and UNIX reseller.

Performed product demonstrations at customer locations.

Performed various on-site installations (hardware, software, and

networking).

Provided product training to customers.

TECHNICAL EXPERIENCE

System Administration / Platforms

AIX, HP-UX, IRIX, SUN Solaris, DEC UNIX, Linux

Windows 3.1, 3.11, 95, 98, Me, XP, 2000, Vista, Windows 7

WinNT workstation 3.51, 4.0, & XP Pro

WinNT server 3.51 & 4.0, Windows 2000, 2003, 2008 Server

AS/400, VMS

Applications

IBM Tivoli Storage Manager (TSM), Tivoli Data Protection (TDP)

HP Data Protector, Alexandria Backup, Veritas NetBackup, Legato, Backup

Exec

Pro/ENGINEER, Pro/JR, Metaphase, CMS, Pro/PDM, ProCADAM, MicroCADAM, Helix

Microsoft Office Suite, VISIO, Lotus Notes, CITRIX, Hummingbird, BMC Remedy

MS Exchange, Oracle, SQL, DB2, VMware, SAP

Hardware

IBM RS/6000 servers, HP 700 & 9000 series, SUN SparcServers, DEC Alpha

servers

IBM LTO TS3500, Magstar, and Ultrium Tape & Library Devices

EMC, Cisco, Brocade, McData

Virtual Tape Libraries

Storage Area Network (SAN), NetApp, and Network Attached Storage (NAS)

Devices

Networking

NetWare, TCP/IP, OSI

NFS, NIS, DNS, NDMP, Cloud, Virtualization

EDUCATION & LICENSES

Education:

* Red Springs High School, Red Springs, NC. H.S. Diploma

* North Carolina State University, Raleigh, NC

BS Mechanical Engineering (over 130 hours completed)

* Mount Olive College, Mount Olive/Wilmington, NC

BS Criminal Justice, Graduating Fall, 2013

Licenses:

. USCG Captain / Operator of Uninspected Passenger Vessels

Community Services

Dixie Youth Baseball Coach, 2004, 2005

Brunswick County Youth Football League Coach, 2005 - 2010

Southport Parks and Recreation Youth Basketball League Coach, 2010

Personal and professional references provided upon request

Contact this candidate