Management Project

Ruchi Singh

**** ****** **** **** #*** College Park, MD - 20740 **************@*****.*** 609-***-****( Mob)

Experience Summary

Results-driven telecommunications professional with eleven years of experience (nine in industry and two in graduate

studies) successfully achieved project targets. Exhibited a deep desire for problem solving by persistent and meticulous

efforts. Demonstrated track record in project management with the ability to manage people, resources and cross functional

teams to produce quality results on time and budget constraints. Possess the ability to learn new skills and assimilate

existing ones to provide innovative solutions.

Academics

Master’s in Telecommunications (GPA 3.2) May ‘13

University of Maryland College Park, MD

Jun ’01

Bachelor of Engineering in Electronics and Telecommunications (GPA 3.8)

Rajiv Gandhi Technical University, Bhopal, India

Skills

Networking Protocols: TCP/IP, UDP, RIP, FTP, IGRP, EIGRP, OSPF, BGP Tools: W ireShark

TM

Database: Oracle 9i, PL/SQL, MS Access. Database Tool: TOAD (Dell Quest Software)

Wireless Technologies: GSM, IS-95, CDMA2000, WCDMA, EVDO, LTE

TM TM

RF & Wireless tools: MaXPlan, Poseidon

Operating Systems: W indows, Mac, LINUX basics

Programming Languages: C, Assembly language for 8085, Matlab

MS Project: Planning, Scheduling, GANTT Charts

TM

MS Excel: Risk Solver Platform (RSPE), Macros, Graphs, Decision tree, Mathematical

Operations, Regression Tool

Microsoft Office: MS Word, MS Excel, MS Access, MS Power Point

TM

Strategic Management: Management strategy implementation through CAPSIM Simulation

Other Skills: Decision Support Methods, Optimization Models, Sensitivity Analysis, for ecasting,

Data Analysis in MS Excel, Project Management

Projects (Telecom and Business)

Jan’13 - May‘13

Organizational Behavior and Strategic Management, University of Maryland

Running and managing a virtual Sensor Company ‘Digby’ using Capstone’s Capsim Simulation. Formulated

TM

and implemented effective Business and Corporate level strategies for R&D, Production, Marketing, TQM, HR

and Finance achieving competitive advantage with earning above average profits. Overcame various hurdles

in the form of labor strike and financial crunch while growing revenues. Developed product strategies and

launched new products.

Aug’12 - Dec’12

Project Management, University of Maryland

Presented complete project management plan for reinventing and re -launching an existing product

‘Smartoaster’.

Presented complete project management plan for ‘Graduation Ceremony’ for A James Clark School of

Engineering, University of Maryland.

1

RUCHI SINGH

Jan’12 - May’12

Strategic Marketing Management, University of Maryland

Participated in marketing strategy course presenting s trategic marketing plan for an innovative product Smart

Choice ‘Bottle 2.0’ incorporating marketing analysis functions (Consumer behavior, 5Cs, Segmentation,

Targeting, Positioning) and marketing planning functions (Communicating value, capturing value, delivering

value). Provided solution to existing problem of unclean and unhygienic water bottles. Identified customer’s

untapped, unidentified and unfulfilled need for clean drinking water bottles.

TM

Aug’11 - Dec‘11

Deployment Simulation of a GSM Network using MaxPlan Tool, University of Maryland

Successfully Completed the Preliminary Deployment of 20 Base station s in the Washington DC region using

TM

MaXPlan tool

Optimization of the coverage obtained in previous step by modification of certain parameters such as three

sector antenna tilt and alignment, height of the Base Station and transmit power level to fill up holes in the

coverage hence improved coverage

Performed interference analysis with any existing microwave links in the given band of deployment using

Poseidon tool and accordingly modified the design to solved the adjacent and co-channel interference.

Relevant Course Work

Scholarly Paper: “Small cells in modern cellular network cell deployment” Examined the need of small cell

networks(SCN), explained small cell network terminologies and concluded with challenges in implementing SCN

Technical: Networking and Protocols (pursuing CCNA), Cellular Comm unication Networks(GSM,CDMA),Cellular

Network Deployment, Digital Communication

Management: Strategic Marketing Management (5 Cs, Segmentation Targeting Positioning(STP), 4 Ps), Project

Management (Work Breakdown structure(WBS), Risk Management, Planning, Scheduling, GANTT Charts,

Adaptive and Extreme Project Management (Crashing)), Entrepreneurship (Skills and awareness for Engine ering

Startups), Microeconomics, Decision support system for telecommunication managers

Professional Experience

Sep’09 – Aug’11

Jeskon Systems Pvt. Ltd, Indore, India

Assistant Technical Director (2 years)

Responded to sales inquiries, initiated new sales and solicited potential clients

Assessed clients need and capability. Guided in improving their current automobile service centers

Participated in Autoexpo 2010, New Delhi, India representing automobile automation equipment

Assisted in providing technical consultancy and execution of the automobile workshop automation

Provided sales support for process control instrumentation for water waste treatment plants

Administered and controlled various technical as well as managerial operations of the company

Feb’03 - Sep’09

Bharat Sanchar Nigam Limited (A Govt. of India Enterprise)

Jr. Telecom Officer (Computer Integration), Indore, India (6 years 8 months)

CRM Installation and Implementation

Successfully collaborated with ERP vendor through all phases of Software Development Life Cycle (SDLC)

Supervised and supported ERP vendor with clearly defining our requirements for CRM project

Monitored telecom operations of Customer Relationship Management(CRM) software for Indore, India Region

Implemented integrated software package for 300,000 PSTN subscribers for Indore, India business region

Led a team of 5 telecom technicians for CRM software integration project

2

RUCHI SINGH

Managed and coordinated cross functional teams to connect servers from commercial, fault repair s ervice,

marketing, telecom exchanges, rural and finance departments of BSNL

Trained and supervised 50 telecom technicians over a period of four years to use new CRM software

Provided technical support personally as well as over phone regarding use of new MS Windows based system

Responsible for data amendments and correction in Oracle 9i database of PSTN and WLL subscribers

Generated daily, weekly and monthly technical field reports for Management to track and monitor various sales and

maintenance related activities

Played key role in the installation of Integrated Voice Recorded System (IVRS) for Fault repair service division

GSM SIM Provisioning

Deputed to GSM provisioning department to deal with SIM and mobile number creation and documentation

Provided various facilities (ISD, STD, different Plans etc.,) on mobile numbers

Professional Trainings and Certifications

Preliminary Oracle Database Administrator Training at Advanced Level Telecom Training Center Ghaziabad, India.

(Feb‘07)

Preliminary Nokia GSM Network Subsystem Training at Advanced Level Telecom Training Center Ghaziabad,

India.(Jan‘09)

3

Contact this candidate