Customer Service Human Resources

*** **** ***** *****

Sinking Spring, 610-***-****

PA 19608 E-mail

stacie113@comcast

.net

Anastasia Ioannidis

Objective Mature professional with accounting knowledge

seeking full-time employment with an establishment

requiring reliable and accurate abilities.

Professional 6/2010 - 7/2010 Brook Ledge Inc.

experience Oley, PA

Assistant Office Manager

Accounts Receivable

Accounts Payable

Customer Invoicing

Human Resources (New hire orientation)

Payroll

Answering Phone, Typing, and Filing

Open and Distribute Mail

3/2005 - 4/2010 Lacey Electric Inc.

Leesport, PA

Accountant

Accounts Receivable

Billing - Contract/Time and Material

Accounts Payable

Payroll (in-house payroll)

Bank Reconciliation

Human Resources

Answering Phones, Typing, and Filing

8/2001 - 8/2004 Wachovia Bank N.A.

Wyomissing, PA

Teller Manager

Oversee Teller Line Activities

Coach Teller Team

Grow Customer Relationships

Daily Staffing

Ensure Teller Team Meets Financial Center and

Individual Goals

Manage Human Resource Issues

4/1998 - 8/2001 First Union Bank

Wyomissing, PA

Customer Service Representative

Telephone Customer Service - External and Internal

Address Customer Inquiries

Resolve Customer Problems

Provide Maintenance to Customer's Accounts

Identify Customer Opportunities and Meet Customer

Needs

4/1996 - 4/1998 Corestates Bank

Wyomissing, PA

Teller

Provide Teller Transaction Quality and Efficiency

Address Customer Inquiries

Identify Customer Opportunities and Meet Customer

Needs

Customer Education

Balance Teller Draw Daily

Education 3/2005 - 12/2012 Alvernia University Reading, PA

Bachelor's Degree: Business Accounting and

Financing

Minor: Human Resources Management

Awards received International Honor Society in Business

Administration

References Available Upon Request

Contact this candidate