Customer Service Sales

Jineva Richardson

*** ******* *****

Brooklyn, NY 11201

(718) 710- 6284

**************@*****.***

Objective: Seeking an office assistant position that will utilize my

administrative skills and training.

QUALIFICATIONS

.Experienced in coordination, planning and suppport of daily administrative

functions

.Highly focused and result oriented, able to identify and resolve issues

.Ability to work in a fast-paced environment

.Proficient in Word, Excel, Outlook, PowerPoint, Acess and Social Media

.Computer support ability

.Exceptional customer service, communication and interpersonal skills

WORK

EXPERIENCE

Bed Bath n Beyond

Office Assistant & Bridal Consultant - 8/2011 - Present

. Provide administrative support, including maintain and update files, data

entry, scheduling and organize files.

. Assist customers with event planning, including weddings and showers.

. Provide exceptional customer service, respond to inquiries and

complaints.

. Answer phone, respond to inquiries, and direct calls.

. Perform other duties as assigned.

Uniqlo, Division Advisor, New York, NY - 4/2010 - 8/2011

Customer Service

. Respond and resolve customer complaints diplomatically.

. Perform variety of administrative duties including maintaning files,

records and tracking.

. Replenish and monitor inventory to facilitate sales and customer

satisfaction.

. Provide excellent customer service exercising product knowledge.

. Perform lead cashier responsibilities such as handling customer returns

and exchanges

. Resolve customer complaints of merchandise.

Aldo, New York, NY- 8/2008 - 4/2010

Sales Associate

. Implement company standards and procedures regarding daily sales goals.

. Increase sales exercising product knowledge and outstanding customer

service.

. Provide fashion consultation and advice on the latest trends.

. Implemented training of new employees

VOLUNTEER

Campus Crusade for Christ - Summer 6/2004 - 6/2007

. Handle incoming and outgoing mail.

. Maintain and organize files.

EDUCATION

. Borough of Manhattan Community College, New York, NY - Present

. University High School, Orlando, FL -High School Diploma 2008

Contact this candidate