Customer Service Manager

***** * ********* **, **********, Colorado

80015720-***-****(*********@*****.***

Gina H. Fogle

Objective

I am seeking a position where I can best utilize my current skills to have

permanent and long term employment.

Experience

PFG- Vistar Customer Care Centennial, CO

08/2012 to 07/2013

Account Rep/Customer Service

Customer Service provided for national retail and hospitality accounts.

National Call Center.

AS 400 used for order processing, order tracking, and dropping orders daily.

Using acquired information from merchandising departments to move orders to

warehouses that have available product.

Complete general office duties such as answering phones, document

preparation, report processing, etc.

Utilizing multiple programs- including Microsoft Office.

High volume of email correspondence daily.

Daily and weekly Excel spreadsheet reports provided to account contacts and

Management for order updates.

Purchase order research, problem solving, and technical support for Vistar

online ordering customers.

A Quality Works Painting Co., LLC Tualatin, OR

09/2001 to 03/2011

Office Manager

Account Management, Customer Service and Sales, including home shows

throughout the Portland Metro area, data-entry, and light book-keeping such

as invoicing completed jobs. A/P, account reconciliation. QuickBooks.

Completed general office duties such as filing, answering phones,

appointment setting, document preparation, etc.

County of Kern Pre-trial Pharmacy

02/1998 to 07/1998

Bakersfield, CA

Pharmacy Technician (temp position)

Filling medications for all inmates at correctional facility using the tech

check tech system. Worked closely with a small staff of 3 technicians and

one Pharmacist.

Filled new prescriptions and continuous prescriptions using unit doses

daily.

Re-stocking, ordering, refills.

Education

2013 Western Governors University

Online Courses

2012 Everett Community College/Online

Everett, WA

1997 San Joaquin Valley College

Bakersfield, Calif.

Completed Business courses

1996 Kern County Resources Center/Adult School

Bakersfield, Calif.

Completed Pharmacy Technician Program

1995 Bakersfield College

Bakersfield, Calif.

Completed prerequisites

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